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Medical Social Worker, 40 hours Days

UMass Memorial Health
United States, Massachusetts, Marlborough
Jul 20, 2025
Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Non-Exempt

Schedule Details:

Monday through Friday

Scheduled Hours:

8:30am-5:00pm

Shift:

1 - Day Shift, 8 Hours (United States of America)

Hours:

40

Cost Center:

21000 - 4402 Case Management

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

The Medical Social Worker is a licensed social work professional who is responsible for the delivery of clinical social work services to meet the medically related psychosocial needs of patients and families served by the hospital, in a manner reflective of the department's philosophy and objectives. Provides consultation to hospital and medical personnel related to biopsychosocial issues, continuity of care and discharge planning functions.

I. Major Responsibilities:
1. Demonstrates knowledge of social casework theory and practices.
2. Demonstrates knowledge of bio-psychosocial factors related to illness.
3. Demonstrates knowledge of community health and social resources
4. Demonstrates knowledge of patient rights, including confidentiality, access to care, self-determination, and provider disclosure.
5. Demonstrates knowledge of legal decision-making process & options
6. Planning--attends all Interdisciplinary Patient Care Team meetings
7. Describes behavioral symptoms and observations objectively, in logical sequence, using proper English, terminology, and approved abbreviations
8. Uses effective verbal and nonverbal communication appropriately with others
9. Informs the Director of any and all discharge planning incidents which are barriers to effective treatment planning and care delivery
10. Conducts intake interviews with patients and families to develop psychosocial evaluations.
11. Works with outpatient providers to coordinate treatment planning.
12. Documents all information obtained in evaluation, assessment, consultation, referral and disposition to comply with regulatory requirements, as well as ensuring best possible patient outcome.
13. Coordinates discharge planning which includes the assessment of housing, benefits and treatment needs. Plays key role in case management.
14. Acts as liaison with community and government agencies and develop referral network as directed.

II. Position Qualifications:

License/Certification/Education:
Required:
1. Bachelor degree in Social Work, or related degree, required.
2. Graduate degree preferred.
3. Current Social Work license by the Massachusetts Division of Registration in Social Work.

Experience/Skills:
Required:

1. One to three years of social work experience in a health care setting, preferably in acute care.
2. Demonstrated ability in psychosocial assessment, knowledge of community resources, crisis intervention skills, ability in discharge planning, and ability to work with a multidisciplinary team.
3. Data compilation and analysis skills.
4. Excellent written and communications skills.
5. Basic computer skills.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

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