Custodial Services Supervisor

• Job Type: Officer of Administration
• Regular/Temporary: Regular
• Hours Per Week: 35
• Salary Range: $85,000 - $90,000

Position Summary

The Supervisor is responsible for delivering quality and reliable services to the academic and administrative units on the Columbia University campus. Reporting to the Director of Custodial Services, the Supervisor is responsible for delivering quality and reliable services to the academic and administrative units on campus.

Responsibilities

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  The incumbent is responsible for developing priorities to realize departmental objectives and supports the programmatic and fiscal strategy for achieving departmental goals.

  
  
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  Administers performance standards to meet the service expectations of a broad client base, monitors productivity measures to identify and track progress and customer satisfaction and maintains effective communications with clients.

  
  
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  Coordinates the development, implementation, and maintenance of programs, routines and schedules.

  
  
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  Works closely with other CU Facilities staff members to ensure a well-coordinated effort to maximize the provision of complimentary services. Supports safety programs for the continual maintenance of a safe workplace and a safety-conscious staff.

  
  
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  Directly supervises staff in the delivery of programs necessary to maintain facilities in the most efficient and effective manner. Participates in the hiring, training, evaluation, and termination of staff as required.

  
  
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  Interprets the collective bargaining agreement and resolves issues that may arise. Evaluates and makes recommendations on equipment, supplies and procedures.

  
  
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  Ensures that all activities and programs are accomplished in accordance with statutory requirements and regulatory guidelines.

  
  
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  Performs other related duties as required.

  
  

Minimum Qualifications

• Bachelor's degree and/or its equivalent required. A minimum of 3-5 years of related experience including managing a unionized work force required.
• Must have knowledge of cleaning Commercial, Facilities and Buildings.
• Must have experience leading, directing and managing a minimum staff of 20. Computer literacy, strong knowledge of MS Office, and excellent oral and written communication skills required.

Preferred Qualifications

• Experience in positions of increasing responsibility in custodial services or a related field within a large complex organization preferred.

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.