Job Summary
The Manager of Individual Giving is a key member of the Cleveland Institute of Music's (CIM) Development Department with responsibility for comprehensive oversight and success of contributed annual revenue of more than $300,000 of annual fund, special projects, and events fundraising from individuals. This team member must be a dynamic self-starter who demonstrates a high level of professionalism, strategic planning and thinking, and communication as they cultivate and steward donors of CIM.
Primary Duties and Responsibilities
- Cultivate and Steward a portfolio of 50-75 donor households giving $1,000 to $5,000 to CIM's annual fund through one-on-one engagement, supporting the growth of the Governing Members program.
- Administer the database, Raiser's Edge, reports, lists, data entry.
- Direct and execute CIM's broad-based membership giving campaign achieving $275,000 in annual funding from individual donors to CIM, which includes making decisions regarding direct mail, eFundraising, and telefunding.
- Negotiate all broad-based fundraising related service contracts and maintain institutional relationships with vendors.
- Curate and implement the Governing Members events and benefits throughout the year to cultivate and steward this critical group of individual donors.
- Assist with the preparation of governing member and major gifts solicitations on an ongoing basis, personalizing patron notes and developing research profiles.
- Establish and implement CIM's individual giving donor benefits structure including planning, stewardship, and event tracking for all donor campaigns.
- Arrange and support Governing Member Executive Committee meetings, prepare agendas, and ensure robust follow-up to action items.
- Provide support for the Development Department including:
- Fielding initial inquiries.
- Monitor department expense budget. Tracks invoices, submits payment and reimbursement requests as needed.
- Coordinate meetings and related board committees.
- Assisting with taking reservations for development events as needed.
- Provide direct staff support to the Partners of CIM Committee Board Chair and members of the Board.
- Regularly attend CIM concerts and events.
- Other duties as assigned.
Education, Experience and Qualifications
- Bachelor's Degree preferred. Strong preference for majors in the arts or demonstrated experience in a performing arts setting. Working knowledge of classical music a plus.
- 2-3 years progressively responsible fundraising or related experience, preferably with a focus on corporate, foundations, and/or performing arts and public sector.
- Energetic, flexible and adaptable, able to manage several projects simultaneously and work independently in an environment with competing deadlines.
- Proficiency in Raiser's Edge.
- Management style that promotes teamwork, encourages creativity, rewards initiative and builds concensus.
- Clear and concise communications skills; able to articulate ideas effectively, both verbally and in writing. Able to develop and prepare sophisticated proposals and presentations, budgets, and written correspondence and reports.
- Excellent critical thinking, strategic planning, and problem solving skills.
- Demonstrated ability to work as an effective team member in a fast-paced environment.
Job Competencies
- Budget - Uses resources efficiently, strives to reduce cost, part of the budgeting process.
- Customer Service - Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers.
- Decision Making - Able to reach decisions, take thoughtful approach when considering options, seeks input from others, makes difficult decisions.
- Employee Development - Offers feedback, coaches employees appropriately, rewards employee wisely, takes mentoring role, challenges and develops employees, offers opportunity.
- Leadership - Provides strong leadership, sets a good example, skilled decision maker, motivator, encourager.
Personal Attributes
High Energy:
- Enthusiastic: Someone who brings a positive attitude and energy to the workplace.
- Resilient: Capable of handling challenges and setbacks without losing momentum.
- Proactive: Takes initiative and drives projects forward without constant supervison.
- Dynamic: Adaptable and able to thrive in fast-paced environments.
Modesty in interations with Donors, Trustees, and Others:
- Humble: Recognizes the contributions of others and doesn't seek excessive recognition.
- Respectful: Treats all individuals with dignity and acknowledges their perspectives.
- Listner: Values the input of others and actively listens to their ideas and concerns.
- Collaborative: Works well with diverser teams and fosters a culture of inclusivity.
Working Conditions/Physical Requirements
- Professional working environment; general office and meetings, receptions, concerts, other performances.
- May attend offsite meeting with donors to include restaurants, donor offices, public conferences and large scale meetings.
Direct reports
This position has two direct reports - Development Coordinator for data management and Development Associate for special events
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Cleveland Institute of Music
Dec 23, 2024