HVAC Parts Sales Associate

Make your mark at the world's largest HVAC company

Daikin Applied is seeking an HVAC Parts Sales Associate. In this critical role, you would provide HVAC parts-related service to customers in the store and over the phone. You will also be responsible for parts identification, order management, inventory selection and pricing. This is 40 hours a week, Monday - Friday.

What's in it for you:

• Opportunity to work for a leading innovator in HVAC and make a difference in environmental initiatives to create a more sustainable world for all
• Ability to create better outcomes for our customers, so we all can breathe easier
• Potential to make an impact and shape your career with a company that is passionate about growth and development
• Endless opportunities to make an impact in a people-centered, growing company
• Competitive salary and benefits

What you will do:

• Sell HVAC parts, equipment, and supplies over the phone and in-person interacting with customers on a daily basis
• Create solutions for customers by providing overall technical support and researching options including, but not limited to receiving and processing orders, product, and service questions, warranty administration, and overall customer complaints
• Communicate to management when pricing is not in line with market price and local product knowledge
• Process customer orders in a timely and efficient manner
• Drive customer policy enhancements based on need and makes exceptions to customer policies and procedures where appropriate

Minimum Qualifications:

• High school diploma
• 2+ years of customer service experience
• Microsoft Office Suite proficiency
• Superior communication and interpersonal skills
• Strong attention to detail
• Work visa sponsorship is not available for this position

Preferred Qualifications:

• 2+ years of HVAC or parallel industry parts store experience
• Oracle, point of sale experience

Benefits:

• Daikin Applied offers the following benefits for this position, subject to applicable eligibility requirements
• Multiple medical insurance plan options + dental and vision insurance
• 401K retirement plan with employer contributions matching 100% of the first 3% of employee contributions and 50% on the next 2% of employee contributions
• Company provided life insurance + optional employee paid voluntary life insurance, dependent life coverage and voluntary accident coverage
• Short term and long term disability
• 3 weeks of paid time off for new employees + 11 company paid holidays
• Vacation accrues on a monthly basis, unless applicable federal, state and local law requires a faster accrual
• Paid sick time in accordance of the federal, state and local law
• Paid parental leave and tuition reimbursement after 6 months of continuous service

The typical hourly pay rate for this position ranges from $25.72 - $39.23 in GA. The range displayed represents the pay range for all positions in the job grade which this position falls. Individual base pay will depend on a wide range of factors including your skills, qualifications, experience, and location. Additionally, this position is eligible for a sales incentive plan.

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