Digital Software Engineer - Retail Systems

Why join us?

Our purpose is to design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

About this Opportunity
MillerKnoll is looking for a Digital Software Engineer - Retail Systems to join our Digital Engineering and Platforms team. As a Digital Software Engineer - Retail Systems you will own and support existing customizations as well as scoping, designing, and developing new features and functionality in our retail systems environment. The primary focus for this role would be Order Management (OMS) and associated Integrations.

Why Join Us?

Our purpose is to design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of MillerKnoll Group means being a part of something larger than your work team, or even your brand. We create places where people love to be, places that reflect who they are, places that truly matter to people. And our success allows MillerKnoll Group to support causes that align with our values, so we can help create a more equitable and sustainable future for all.

What You'll Do
You'll have opportunities to speak up, solve problems, lead others, and be an owner every day as someone who . . .

• Assist with security audit tasks by providing reporting and necessary data.
• Be a part of team that is developing and integrating these digital first solutions to meet our growing customer demand.
• Design and build workflows within the applications to enhance the customer experience.
• Maintain documentation for customizations, processes, and trouble-shooting steps.
• Participate in all aspects of the software development lifecycle (code reviews, sprints, scrum meetings) as well as cross-training with other members of the development team.
• Participate in the verification and testing of system build deployments.
• Partner with Product Managers, Business Analysts, and business experts to review bugs/issues, advise on capabilities native to the platform and design solutions for non-standard requirements.
• Perform technical analysis, design, configuration, scripting, development and implementation of system customizations and functionality within the POS, OMS, WMS.
• Review escalated system issues/bugs from the Helpdesk team to determine if technical changes are required and create and propose well-considered solutions.
• Systems administration including user setup and light configuration.

Sound Like You?
You might be just who we're looking for if you have . . .

• Bachelor's Degree in Computer Science, Information Systems or related discipline or equivalent experience.
• Minimum 5 years' programming and/or customizing applications and platforms.
• Minimum 3-5 years' in a dynamic retail environment and/or working with financial teams.
• 3-5 years' development/customization of systems such as Point of Sale (POS), Warehouse Management (WMS), Order Management (OMS), and associated Integrations.
• Experience working in a SOX and PCI compliant organization.
• Experience with Agile development methodologies (SCUM, Kanban).
• In depth experience building and coding solutions around order allocation, invoicing, inventory movement, warehouse receiving, warehouse transfers, store receiving, and transfers.
• Strong history of developing and consuming interfaces around retail concepts like transactions, customer data, inventory management, omni commerce.
• Experience with developing integrations, API endpoint management, and programming against protocols/frameworks such as REST, OpenAPI, gRPC.
• Experience developing and designing integrations into third party services such as payment gateways, tax services and gift card providers.
• Experienced with payment integrations and the use of tokens across applications.
• Strong analysis skills and ability to translate business needs into technical solutions.
• Familiarity with a windows environment, HTML, JavaScript, XML, JSON, Version control experience preferred SOAP, ReST/oData, SQL proficiency.
• Familiar and comfortable with SOX compliance requirements and source control methodologies.
• Understanding of Financial and Accounting practices preferred.
• Experience with Salesforce API and APEX, .NET (C#) is a plus.
• Familiarity with API management and tools/frameworks such as Boomi, Mulesoft, AWS API Gateway, and other iPaaS solutions is a plus.

Our Values

Our values speak to our shared beliefs. They describe how we live our purpose through the way we lead, the way we see one another, and the way we approach our work.

We are difference-makers reflects our commitments to creating places that matter, to being a good neighbor in our communities, and to using business as a force for good.

We are all extraordinary is our statement about the worth of individuals and our commitment to help everyone reach their full potential.

We are better together demonstrates how challenging one another, making room for everyone, and working and winning as one makes us stronger.

Who We Hire?

Simply put, we hire everyone. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We're committed to equal opportunity employment, including veterans and people with disabilities.