Advisory IT Engineer

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

Cloud Infrastructure Architecture & Strategy

• Drive the architecture, build out and migration of a hybrid cloud infrastructure using a combination of on-premises OpenStack, VMWare, Oracle hypervisor virtualization farms and public cloud.
• Architect and provide infrastructure solutions and road maps based on business requirements.
• Drive towards more vitalization and cloud elasticity.
• Evaluate alternate open-source technologies for infrastructure solutions that both reduce operational cost and provide flexibility across various cloud environments.
• Partner with application functional leads to anticipate changing business requirements for IT infrastructure services in a fast-paced Lenovo product business environment.

Automation, AI & Self-Service

• Implement the use of orchestration and cloud infrastructure life cycle management tool to effectively manage a hybrid cloud environment which will enable self-service functionality that will improve Dev OP team development cycle times and provide the business advantage of infrastructure elasticity to Lenovo.
• Implement AI, automation and self-service capabilities to lower operational cost and improve customer resolution cycle time.
• Improve infrastructure operational efficiency using automation.

Infrastructure Transformation & Optimization

• Drive transformation of application hosting to continuously reduce infrastructure cost, increase reliability, elasticity, and compute density.
• Migrate and consolidate infrastructure across data centers.
• Provide infrastructure support that enables business units to utilize the latest IT infrastructure technologies to gain a competitive advantage in the marketplace.

Operations, Monitoring & Incident Management

• Improve monitoring to respond to service interruptions quicker to minimize business impact.
• Respond to infrastructure outages and perform function of recovery administrator to orchestrate support team recovery tasks.
• Conduct regular operational reviews and improvement plans.
• Perform ITIL process for incident management, change management and problem management.

Security & Compliance

• Remediate infrastructure security vulnerabilities.

Leadership, Mentoring & Quality

• Mentor technical resources, run solution reviews, and oversee implementation quality by performing design and code reviews, following secure coding practices, and utilizing CI/CD and test automation tools and processes.

Communication & Continuous Learning

• Regularly present product solutions and proposals to both technical and non-technical audiences.
• Bring a passion to stay on top of tech trends, experiment with and learn new technologies, participate in internal & external tech communities, and interact with other members of the engineering community.