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LTSS Service Care Manager

Spectraforce Technologies
United States, North Carolina, Raleigh
500 West Peace Street (Show on map)
Sep 11, 2026
Position Title: LTSS Service Care Manager

Work Location: Florida based candidates (All candidates must reside in Jackson/Washington/Holmes County (Region A2. Spanish speaking preferred.)

Will be in the field 80-90% of the time.

Assignment Duration: 6 months (temp to hire)

Shift :8-5 Mon-Fri

Job Description:

Assists in developing, assessing, and coordinating holistic care management activities to enable quality, cost-effective healthcare outcomes. May develop or assist with developing personalized service care plans/service plans for long-term care members and educates members and their families/caregivers on services and benefits available to meet member needs.






Candidate Requirements



Education/Certification



Required: Requires a Bachelor's degree and 2 - 4 years of related experience. (Bachelors Degree should be within the realm of Healthcare) - Psychology, Sociology, etc.

Field experience would need to be long term to have the team consider someone that does not have a degree within the space they are looking for.



Preferred: n/a



Licensure



Required: Valid driver's license



Preferred: n/a





  • Years of experience required





  • Disqualifiers





  • Best vs. average





  • Performance indicators





Must haves:




  • 2+ years of Care Management experience (field experience is a must)





  • Caseloads of 50,60,70 members - bonus if it is geriatric





  • Long Term Care Medicaid experience





  • Medicaid / Medicare experience





  • Need to see experience being able to manage high case load





  • Fast paced environment regarding new processes and programs





  • They must be comfortable being able to connect with IT should their equipment fail in the field, etc. or be able to go into an office location or IT space.





  • All documentation must be within system within 24 hours of completion





  • Experience with electronic medical health records





  • Home Health Experience





Nice to haves:




  1. Discharge Planning






  1. Working with TruCare which is the software the team uses




Disqualifiers:




  • Not having field experience





  • Not having previous experience with high caseloads





Performance indicators: Bilingual always preferred - req will indicate if Bilingual is required via the notes section






  • Top 3 must-have hard skills





  • Level of experience with each





  • Stack-ranked by importance





  • Candidate Review & Selection





1



2 years of field case management



2



Technology Savy



3



Must be able to look at calendar and manage time - ensuring enough time for documentation


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