Operations Program Manager

Aquent is proud to partner with a leading technology innovator that is actively shaping the future of digital experiences and infrastructure. This organization is dedicated to creating groundbreaking solutions that empower millions worldwide. Joining this team means contributing to projects that have a global impact, driving efficiency, and supporting critical business operations that underpin vast technological ecosystems. You will play a pivotal role in ensuring operational excellence and strategic alignment within a dynamic and high-impact environment, directly influencing strategic decision-making and fostering greater efficiency across the organization.

About the Company

This organization stands at the forefront of technological innovation, crafting solutions that redefine digital experiences and infrastructure globally. With a commitment to empowering users worldwide, they drive progress in critical business operations and technological ecosystems. As a member of this team, you'll contribute to impactful projects that enhance efficiency and shape the future of technology.

About the Role

Imagine stepping into a vital role where your organizational prowess and analytical insights directly fuel operational efficiency and strategic initiatives. This is your chance to ensure the smooth functioning of critical processes, contribute to key projects that redefine operational excellence, and shape the future through innovative solutions. You will provide essential operational, analytical, and program management support for a high-impact business operations team. Your daily contributions will directly influence strategic decision-making, foster greater efficiency, and make a tangible difference in a dynamic, high-impact environment.

Key Responsibilities

• Lead the monthly refresh of organizational Key Results, coordinating with team leads to report status by deadlines and preparing comprehensive summary presentations for executive review.
• Manage headcount trends and executive management reporting, including timely dashboard updates, weekly management communications, and detailed monthly executive reports.
• Conduct insightful ad-hoc analyses related to critical operational and strategic initiatives, providing essential data to inform key decisions.
• Provide crucial support for team members by assisting with operational reporting and analysis activities, ensuring seamless and continuous operations.
• Drive efficiency through core program management responsibilities, actively identifying and implementing process improvements and leveraging AI-enabled solutions.

Required Qualifications

• Bachelor's degree in Business Administration, Finance, Operations, or a related field, or equivalent practical experience.
• 5+ years of experience in business operations, program management, or financial planning within a complex, cross-functional organization.
• Proven ability to manage and improve rhythm of business (ROB) processes, including leadership reviews, financial reporting, and organizational planning.
• Strong analytical and problem-solving skills, with extensive experience using tools like Excel, Power BI, or similar for data visualization and reporting.
• Excellent communication and stakeholder management skills, with a track record of driving alignment and clarity across diverse teams.
• Experience in business management, operations, finance, or program management.

Preferred Qualifications

• Experience in engineering environments.
• Familiarity with Power BI, Microsoft Copilot (or other AI tools), GitHub, and/or Azure DevOps.
• Advanced Excel skills.
• Experience with PowerPoint.
• Ability to work independently and thrive in ambiguous environments.
• Enthusiasm for leveraging AI tools and automation solutions to continuously improve business processes.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.