New

Outpatient Coodinator

TEKsystems
$23.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, California, Covina
Jun 20, 2026
Outpatient Coordinator Position Overview The Outpatient Coordinator supports the Case Management team by coordinating non-clinical services for members who meet case management criteria. This role is responsible for scheduling services, verifying benefits, maintaining accurate data, and engaging members through outbound calls to introduce and support care coordination programs. The ideal candidate is detail-oriented, customer-focused, and thrives in a fast-paced, team-driven healthcare environment. Key Responsibilities * Coordinate non-clinical services including: * Medical appointments (primary care & specialists) * Home health services * Durable Medical Equipment (DME) * Transportation services * Conduct outbound calls to members to introduce and enroll them in Case Management programs * Verify eligibility and benefits; request and manage medical records * Perform high-volume data entry and maintain accurate documentation in EMR systems * Monitor reports and identify discrepancies or data issues * Follow up with members to ensure services are successfully delivered * Maintain compliance with turnaround times and case management standards * Serve as a liaison between members, providers, and internal teams * Provide excellent customer service, including service recovery and handling escalations with empathy * Ensure confidentiality and compliance with HIPAA guidelines * Communicate effectively with providers, leadership, and cross-functional teams Required Skills & Qualifications * 1+ year experience in healthcare, call center, or customer service environment * Strong knowledge of: * Medical terminology * Medical records and healthcare workflows * Experience with data entry and EMR systems * Excellent communication and interpersonal skills * Strong attention to detail and ability to multitask * Ability to work collaboratively in a team environment Technical Requirements * Typing speed of 35+ WPM * Ability to navigate multiple systems and web browsers simultaneously Preferred Qualifications * Experience in case management or care coordination support * Background in patient services or healthcare administration Job Type & LocationThis is a Contract position based out of Covina, CA. Pay and BenefitsThe pay range for this position is $23.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully onsite position in Covina,CA. Application DeadlineThis position is anticipated to close on Jun 26, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.