Mortgage Processor/Closer

North Shore Bank is about helping families thrive, businesses grow and communities flourish. We are dedicated to championing our customers, empowering them to bank their best life, and supporting the community we all share. And it's our employees that make the difference. With offices located throughout eastern Wisconsin and northern Illinois, we offer a work culture that has been recognized as a Top Workplace thirteen times by the Milwaukee Journal Sentinel.

As a mutual company, North Shore Bank isn't publicly-owned, which means when we come to work every morning, our sole focus is on providing high-touch service to our customers and employees, and supporting our local communities. Are you looking for a company that places long-term growth ahead of short-term profits? Where you can put your customers first and think creatively to solve challenges? Where respect, integrity and being true to your word are valued and rewarded? This is the place.

The Mortgage Processor/Closer completes all necessary activities to process, prepare legal documents, and facilitate closings for conventional residential mortgage loans in compliance with secondary market guidelines. The Mortgage Processor/Closer is responsible for an average of approximately 25 loan files during a regular 40-hour work week.

ESSENTIAL DUTIES AND RESPONSIBILITIES: North Shore Bank's Position Descriptions are intended to describe only the major responsibilities of the job. You may be expected to perform other duties specified by your manager. Everyone is expected to contribute whatever efforts necessary to operate efficiently and effectively to ensure the success of North Shore Bank.

• Opens loan files received from Loan Officers which includes ordering appraisals, credit reports, employment verification, surveys, and title commitments.
• Monitors and completes a number and variety of documents to ensure complete, accurate, and compliant loan files.
• Regularly communicates with loan originators, real estate agents, and borrowers throughout the underwriting process to keep them abreast of the loans' status at all times.
• Provides quality service to customers, realtors, correspondents, loan officers, and all other Bank personnel.
• Tracks loans in process to ensure file status and deadlines are strictly adhered to.
• Reviews all closing documents prior to closing to ensure that they are accurate, complete, and in compliance with federal regulations and that they meet any requirements per FHLMA, FNMA, WHEDA, FHA, VA, private insurance, etc.
• Assists closing agents and attorneys during a loan closing, in a courteous and professional manner; explaining documents, answering questions, and resolving any concerns as necessary.

EDUCATION and/or EXPERIENCE:

A high school diploma or its equivalent is required. Prior mortgage processing and documentation experience is required; loan closing experience is desired. Requires effective knowledge of mortgage documents and their contents. Prior knowledge of Mortgagebot and Fiserv is helpful for this role. Requires effective knowledge of FHLMC, FNMA, WHEDA, FHA, and Fed VA.

OTHER SKILLS AND ABILITIES:

This position is demanding in terms of deadlines and strict documentation requirements, which will require individuals with demonstrated ability in these areas and the ability to work in a fast-paced environment.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; utilize a keyboard; and talk and hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand; walk; and stoop or kneel. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus, necessary for using computers.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

The noise level in the work environment is usually moderate.