Software Development Manager

We are seeking a Software Development Manager This position focuses on software solutions, we are dedicated to enhancing the health and well-being of pets, people, and livestock around the world. Through the power of the cloud, our solutions simplify the flow of information across any practice and link vets to what they need when they need it. Patient data. Client communications. Business insights. All at their fingertips.

Why this role matters

You will be working with Neo, a cloud-based Veterinary Practice Management Software, and one of IDEXX's wider veterinary offerings. Running a veterinary practice is complicated. The software shouldn't be. Neo is a brilliantly simple practice management software with the flexibility of the cloud. Pets and tech, it's a winning combo! Within IDEXX we are part of the IDEXX Veterinary Software portfolio.

In this Role

• You lead a small, high-performing agile engineering team (typically 3 to 5 developers), owning team delivery, software quality, and overall team effectiveness.

• You manage and develop engineers through regular 1:1s, clear performance expectations, candid feedback, career coaching, and performance reviews.

• You hire, onboard, and retain top engineering talent while fostering an inclusive culture built on high standards, continuous learning, and collaboration.

• You drive results by translating product strategy into actionable delivery plans, defining milestones, removing obstacles, and ensuring successful execution against commitments.

• You partner closely with Product Owners and Product Managers to prioritize work, evaluate tradeoffs, and deliver solutions that balance customer value, technical excellence, and delivery speed.

• You remain hands-on technically, contributing to architecture discussions, code reviews, prototyping, and complex problem-solving across the web application stack.

• You lead technical decision-making, influencing architecture, system design, engineering standards, and technical direction across teams.

• You plan, document, and communicate technical initiatives, project status, risks, and key decisions to engineering, product, and leadership stakeholders.

• You collaborate with DevOps and cross-functional engineering teams to build, release, and operate high-quality software while continuously improving CI/CD processes using tools such as Jenkins and GitHub Actions.

• You leverage AI-powered development tools and coding assistants to improve engineering productivity, code quality, and solution design while promoting responsible and effective adoption across the team.

• You own the operational health of your team's applications and services, leading efforts to resolve production incidents, deployment issues, build failures, and pipeline disruptions.

• You foster a culture of innovation, psychological safety, accountability, inclusion, and continuous improvement where engineers can do their best work.

What you need to succeed

• People leadership experience - you have managed or led engineers (as a formal manager, team lead, or equivalent) and genuinely enjoy growing the people on your team.

• Drive, ownership, and a strong results orientation - you set clear goals, sequence work, and deliver on commitments without sacrificing quality.

• Excellent analytical, verbal, and written communication skills, including the ability to translate technical subject matter for non-technical audiences and to listen carefully across functions.

• Strong product partnership instincts - you collaborate closely with product owners, ask the right questions, and help shape outcomes rather than just executing on tickets.

• Solid hands-on technical background as a software engineer, with the ability to remain credible in design and code reviews and to contribute directly when needed.

• Strong full web application stack knowledge and a solid understanding of technologies from the database to the presentation tier.

• Experience with PHP, Node.js, and/or other object-oriented and procedural programming languages, AWS Platform, REST APIs, and data modeling.

• Experience designing system architectures and coordinating teams to design, code, test, and document significant system changes.

• Knowledge of relational databases and Structured Query Language (SQL), and experience with Object-Relational Mapping (ORM) frameworks.

• Familiarity with AI-powered coding assistants and agents (e.g., Cursor or similar) and a clear understanding of their strengths, limitations, and failure modes.

• Strong knowledge of the software development lifecycle, agile methodologies, and modern CI/CD practices using tools such as Jenkins and GitHub Actions.

• Hiring experience and a high bar for engineering talent - you can identify, attract, and develop strong engineers.

• Ability to balance competing priorities across people, delivery, and technical health, and to make pragmatic trade-offs in ambiguous situations.

• Strong general business and company knowledge, with the ability to connect engineering work back to customer and business outcomes.

What you can expect from us

• Base salary range starting at $130,000 based on experience

• Opportunity for annual cash bonus

• Health / Dental / Vision Benefits Day-One

• 5% matching 401k

• Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more

Why IDEXX

We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, our team members help pet owners worldwide keep their companion animals healthy and happy, ensure safe drinking water for billions, and help farmers protect livestock and poultry from disease.