Project Manager

Position Title: Project Manager - VA.gov Design System and Forms Support
Location: Remote (In the U.S.) / Hybrid (2-3 days per week) / Onsite (Sprezz HQ and/or VACO Washington DC)

Other Considerations: U.S. Citizen or Permanent Resident (Required)

POSITION SUMMARY

We are seeking a delivery-focused Project Manager to lead the VA.gov Design System and Forms Support effort under the Department of Veterans Affairs (VA) Digital Transformation Center (DTC) OMEGA contract.

This role serves as the accountable owner for execution of the VA Design System and VA Forms Library, ensuring that both platforms evolve to meet the needs of Veteran-facing services while maintaining high standards of accessibility, usability, scalability, and consistency across VA.gov and the VA Health and Benefits mobile application.

The Project Manager will lead cross-functional teams responsible for maintaining and expanding reusable design components, patterns, templates, and digital forms that support 50+ product teams across VA.

This role is responsible for ensuring that delivery aligns with VA priorities, SOW-defined success indicators, and OMEGA contract requirements, while driving measurable improvements in:

• User experience consistency and accessibility
• Developer efficiency and platform adoption
• Reduction of defects, errors, and duplicate ("imposter") components
• Scalability of design and development through reusable assets

The ideal candidate brings strong program execution discipline, technical fluency, and stakeholder leadership, with the ability to operate effectively in a high-visibility, highly matrixed federal environment.

RESPONSIBILITIES

Program Delivery & Execution

• Serve as theaccountable delivery leadfor the VA Design System and Forms Support project
• Drive execution across all task areas, including:

• Foundational Technology Enablement
• Operations and Sustainment
• Infrastructure Improvement

• Ensure all work aligns withVA-prioritized backlog, sprint plans, and delivery milestones
• Translate SOW requirements and success indicators intoclear execution plans and measurable outcomes

Design System & Forms Platform Oversight

• Oversee thegrowth, quality, and adoptionof the VA Design System and Forms Library
• Ensure delivery of:

• Reusable components, patterns, and templates
• Codified form patterns that reduce user errors
• Alignment of design, code, and documentation as a unified source of truth

• Drive efforts to:

• Reduce imposter components across VA.gov
• Improve consistency of user experience
• Expand support for mobile (React Native) components
• Reduce imposter components across VA.gov
• Improve consistency of user experience
• Expand support for mobile (React Native) components

Accessibility, Compliance & Standards

• Ensure all deliverables meet federal accessibility and compliance standards:

• Section 508
• WCAG 2.2 AA
• Mobile Content Accessibility Guidelines (MCAG)

• Enforce adherence toVA design standards, governance processes, and digital service policies
• Ensure accessibility is embedded intodesign, development, and testing workflows

Operations & Sustainment Leadership

• Oversee sustainment of Design System and Forms Library assets, including:

• Componentlibraries (Figma, code, documentation)
• Digital forms and integrations
• VA Form Upload and related tools

• Ensuretimelyresolution of:

• User experience issues
• Accessibility defects
• Platform inconsistencies

• Drive quarterly delivery targets (e.g., resolving top UX/accessibility issues)

Infrastructure Improvement & Innovation

• Lead initiatives to improve platform usability and developer experience through:

• Survey analysis and feedback loops
• Design token adoption and standardization
• Shared content strategies and CMS integration

• SupportAI-enabled capabilitiesto improve efficiency, including:

• Automated testing
• Code refactoring
• Backlog reduction workflows
• Automated testing
• Code refactoring
• Backlog reduction workflows

Stakeholder Engagement & Governance

• Serve as theprimary interfacewith:

• VA OCTO leadership
• Product Owners and Design Leads
• Veteran-Facing Services (VFS) teams

• Lead governance activities including:

• Backlog prioritization
• Design reviews and approvals
• Stakeholder alignment sessions

• Provideclear, actionable executive reportingon delivery status, risks, and outcomes

Risk, Issue & Performance Management

• Identifyand proactively managedelivery risks, dependencies, and constraints
• Drive resolution of issuesimpacting:

• Delivery timelines
• Platform performance
• User experience outcomes

• Ensure performance aligns withSOW success indicators, including:

• Reduction in development time
• Increased platform adoption
• Improved user satisfaction metrics
• Reduction in development time
• Increased platform adoption
• Improved user satisfaction metrics

Team Leadership & Agile Execution

• Lead cross-functional teams including:

• Designers
• Engineers
• Accessibility specialists
• Product and platform stakeholders

• Ensure alignment across teams working inAgile delivery environments
• Establish clear accountability, priorities, and performance expectations

QUALIFICATIONS

• Ability to obtain and maintain VA Public Trust
• Bachelor's Degree in Engineering, Computer Science, Design, Human-Centered Design, Business, or related field (or equivalent experience)
• Project management experience supporting digital product delivery (preferably in federal or highly regulated environments)
• Experience managing cross-functional teams and coordinating work across design, engineering, product, and accessibility stakeholders
• Experience planning and tracking delivery using Agile practices (sprint planning, backlog grooming, demos, retros)
• Ability to translate SOW/contract requirements into execution plans, milestones, and measurable outcomes
• Strong stakeholder management and executive-ready status reporting (risks, issues, dependencies)
• Working knowledge of accessibility and compliance expectations (e.g., Section 508, WCAG)
• Technical fluency to partner effectively with engineers on delivery planning, estimation, and tradeoffs

Preferred Certifications

• PMP, CAPM, or equivalent project management certification
• Certified ScrumMaster (CSM), PMI-ACP, or similar Agile certification
• Accessibility-related certification or demonstrated accessibility training (nice to have)

WORKING CONDITIONS

Standard business hours are Monday through Friday (list any particular schedule). Occasional extended or weekend hours may be required based on operational needs. Must have reliable internet service that allows for effective telecommuting.

BENEFITS

Sprezzatura offers a comprehensive and flexible benefit package including:

• Medical, Dental, and Vision
• Health Saving Account (when enrolled in an eligible plan) with company contribution
• Company-paid Life, Accidental Death, Short-term & Long-term Disability
• Voluntary Accident, Hospital Indemnity, & Critical Care Insurance
• Voluntary Medical & Dependent Care Flexible Spending Accounts
• Accrued Paid Time Off & Company Paid Holidays
• 401(k) Retirement Plan with company match

WORK AUTHORIZATION

Sprezzatura participates in E-Verify and will provide the federal government with your I-9 information to confirm that you are authorized to work in the U.S.

Sprezzatura is a mission-driven, Service-Disabled Veteran-Owned Small Business (SDVOSB) that thrives at the intersection of technology, innovation, and impact. We specialize in secure, scalable, and human-centered digital solutions that accelerate government transformation. Our work spans DevSecOps, health IT modernization, intelligent automation, benefits delivery, and digital communications. We partner with agencies ready to evolve-delivering not just strategy, but measurable execution. Rooted in operational excellence and driven by curiosity, we help our clients navigate complexity with clarity-turning ambitious ideas into real-world outcomes. No buzzwords. Just impact.

EEO STATEMENT

Sprezzatura is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, protected veteran status, or any other legally protected characteristic. Applicants have the right to discuss, disclose, or inquire about compensation without retaliation. Reasonable accommodations are available for qualified individuals with disabilities.

This job description is not intended to be an employment contract and does not guarantee employment for any specific duration.