System Manuals Supervisor

Job Title: System Manuals Supervisor

Location: Mathews, LA

Position Overview: A System Manuals Supervisor coordinates and oversees the daily tasks and functions of the Technical Writing personnel within the facility. The System Manuals Supervisor is responsible for allocating resources and monitoring job progress to meet contractual requirements, scheduling and budget targets while providing weekly/monthly status reports to management and cultivating a supportive positive team environment for all subordinates.

Key Responsibilities:

* Work closely with Group Managers, Supervisors, and Leads in the areas of development, expediting, product distribution, implementation, and submittals while ensuring contractual compliance.

* General knowledge of contract requirements and logistics specifications for the System Manual Deliverables.

* Review requests for quotation, government solicitations, contracts, military specifications, and purchase orders supporting the Technical Data and Reliability Manager and Logistics Program Managers.

* Oversees development of all Technical Writing deliverables.

* Performs duties to develop and perform quality reviews of each deliverable prior to submitting to customers.

* Ensure that files are maintained, organized and updated for all contracts and requests, and ensure that deadlines are met for all contracts.

* Communicates with customers, vendors and management.

* Trains subordinates on all departmental processes and procedures.

* Coordinate employee schedules, progress, review time sheets, handle various personnel issues and annual employee evaluations.

* Researches, develops and improves processes that drive efficiency and add value to the Company.

* Must follow all Company policies and procedures, including those relative to employee safety, environmental policy, and the principles of our quality system.

* Other duties assigned or requested by Management.

* Executes budgets/schedules/metrics pertaining to Technical Writing and Training deliverables.

* Provide input on annual departmental budget and monthly progress as it relates to the proposed budget.

* Will be required to travel to attend meetings and discuss current/potential business opportunities with customers.

* Coordinates personnel and resources to meet budget requirements and meet or exceed customer expectations/ schedule deadlines.

* Researches, develops and improves processes that drive efficiency and add value to the Company.

* Responsible for reviewing and monitoring ISO 9001 Quality Procedures for the System Manual Department.

Qualifications:

* One (1) to three (3) years of technical writing or related experience and a minimum of five (5) years of supervisory experience required.

* Bachelor's degree in Business, Technical Writing or Military Leadership experience preferred.

* Advanced knowledge of Arbor text Editor, Adobe Acrobat, S1000D, and SGML/XML preferred.

* Knowledge of watercraft vessels and systems/equipment.

* General understanding of all integrated ILS department processes or product supportability experience.

Skills and Abilities:

* Advanced knowledge of computer software, i.e., Microsoft Word, Excel, Access, etc. and internet applications.

* Organizational skills and ability to multi-task in a fast-paced environment.

* Strong problem-solving, analytical skills, and communication skills.

* Proven ability as a team leader.

Bollinger is an equal opportunity employer and is committed to providing employment opportunities to minorities, females, veterans and disabled individuals, and without regard to sexual orientation and gender identity.