IT Business Systems Analyst - Sales Focus - Wilsonville, OR

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$70,000.00 - $75,000.00/yr DOE

Summary

The IT Business Systems Analyst (BSA) partners with Sales and Pricing teams to drive smarter decision-making, streamline processes, and enhance the systems that power revenue growth. This role plays a critical part in translating business needs into scalable technology solutions, improving efficiency, and enabling data-driven sales execution across the organization.

*This position can be based in Kent, WA or Wilsonville, OR.

Primary Responsibilities

• Lead requirements gathering sessions and translate business needs into clear, actionable solutions.
• Develop comprehensive Functional and Technical Business Requirement Documents, process diagrams, business cases and other artifacts.
• Analyzing current business processes to identify inefficiencies and gaps; provide actionable recommendations for improvements utilizing both existing and emerging technologies.
• Serve as the primary point of contact for Sales and Pricing applications, ensuring reliability, usability, and continuous improvement.
• Proficient in Columbia Distributing's business processes and applications within an area of expertise (e.g., Financials, Operations, Sales).
• Own testing strategy and defect resolution to ensure high-quality system delivery.
• Maintaining awareness of vendor plans and the potential impact of those plans on current system functionality.
• Maintain, socialize, and drive the software and process roadmap for assigned area of responsibility.
• Participate in on-call rotation to provide 24/7 business support.
• Collaborate regularly with super-users.

Key Competencies

• Strong communication, interpersonal, and organizational skills.
• Excellent problem solving, decision making and analytical skills to meet evolving business needs.
• Results oriented, ability to work independently, and work cross functionally in a fast-paced environment.
• Proficiency with Microsoft Office tools, including Word, Outlook, Visio and Excel.
• Ability to work within a team, both as a leader and contributor.

People Management

None

Work Environment

This job operates mostly indoors in an office setting.

Physical Demands

• Lift/Carry and Push/Pull up to 30 lbs.
• Sitting for entire shift
• Work indoors entire shift
• Finger Dexterity: to perform various duties such as typing, writing and maintaining files
• Hearing: frequent, in person and on the telephone. Occasional exposure to noise.
• Language/Mathematics Ability: occasional performance of basic numeric calculations, as well as writing, reading, comparing and analyzing. Continuous alertness, precision and concentration to ensure accuracy and thoroughness of work.
• Reasoning Ability: frequent use of initiative, ingenuity and creativity. Frequent problem solving.
• Speaking: frequent, in person and on the telephone.
• Visual Abilities: continuous clarity of vision of 24 inches or less.

Expected Hours of Work

• This is a full-time salaried position and will require a flexible work schedule, which may include evening and weekends to successfully manage and deliver the accountabilities of the role. Occasional on-call responsibilities. Please note this is an in-person position.

Travel

• Occasional travel is required with this position. Additional travel may be required to any warehouse location during project implementations or as needed.

Education/Training:

• Associate degree or a combination of equivalent work experience, on-the-job training, professional certifications or similar training.

Experience:

• Minimum 3 years: Experience working as a business analyst, similar role or alternatively relevant Columbia distributing experience as a super-user in targeted area of responsibility.
• Lean, six sigma, and/or project management experience preferred.
• Experience with sales applications (CRM, Salesforce, Hubspot or similar systems) preferred.
• Pricing system experience desired.
• Experience with ERP software (VIP, SAP, Dynamics, Oracle, or similar etc.) preferred.

Compensation

• Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.
• Employees (and their families) are eligible for medical, dental, vision, and basic life insurance. Employees are able to enroll in our company's 401k plan. Employees are also eligible for 80 hours of vacation every year and 7-8 days of paid holidays throughout the calendar year (depending on location).
• Hired applicant may be eligible for [incentives/ bonuses/ annual bonuses].

Paid Vacation and Sick Days Holiday Pay Competitive Health Insurance Plans 401(k) with company matching Short-Term Disability and More Benefits may not be available for positions covered under active CBA, seasonal, or part-time.