Dir, Adobe Productivity Platforms

Adobe's Digital Employee Experience team aims to build incredible experiences for both internal and external customers. We develop robust and innovative solutions and deliver them quickly using industry-leading platforms. Our mission is to enable, improve, and centralize workflows and processes across the enterprise. We want to provide a platform that internal employees can rely on to request services, report issues, and enhance their employee experience. This platform helps employees perform their roles with ease and motivation.

This role will provide the organizational vision and delivery for our Adobe Customer Zero adoption in employee experiences employing our own Products. You will act as a hands-on subject matter expert, partnering with your team and the broader organization to architect and develop scalable solutions. You will work with groundbreaking AI technologies and support the creation of innovative solutions that meet real-world needs. Your efforts will promote data excellence and ease cognitive load to foster a positive employee experience.

• Define product vision and strategy for Workfront and AEM Assets Platforms
• Identify new opportunities for product development by examining customer needs, market trends, and gaps. Advocate for and present these opportunities to management and key team members for review
• Review input from different business units, including executives, customer support agents, service delivery managers, and other product teams. Add these needs to the product roadmap and communicate accurate timelines and progress to the units.
• Partner with Information Technology (IT) partners and business leaders to coordinate development, implementation, and roll-out of new workflows and solutions
• Develop metrics, systems, and processes to measure the efficiency of the experiences we're delivering, and be able to find opportunities for further optimization
• Establish, communicate, and set clear team and individual contributor goals / priorities
• Develop, maintain, and motivate a successful team through effective recruiting, mentoring, training, and empowerment
• Participate in the annual planning process (AOP) to evaluate key initiatives and help in prioritizing risk, size and complexity
• Recognize risks / blockers and work energetically to engage with the right partners to identify solutions or workarounds
• Communicate proactively across teams to assemble requirements and maintain alignment among collaborators
• Provide regular status reports to promote clarity and visibility at various levels within the organization, including among senior leaders
• Perform market research and competitive analysis to recognize market trends and employee needs, converting them into actionable product requirements
• Lead cross-functional teams throughout the product development lifecycle, including planning, prioritization, and delivery
• Gather feedback from customers, internal collaborators, and industry experts to continuously improve Adobe's product offering
• Stay up-to-date with the latest AI advancements and industry guidelines, incorporating them into the product strategy and roadmap

• Bachelor's or equivalent experience, or Master's degree or equivalent experience in Computer Science, Engineering, Data Science, or a related field.
• Solid knowledge of AI technologies, including machine learning, natural language processing, computer vision, and data analytics.
• Solid knowledge of AEM, Frame, and Workfront
• Demonstrated track record of successfully managing the end-to-end product lifecycle, from ideation to launch.
• Strong analytical and problem-solving abilities, capable of interpreting complex data and making decisions based on data insights.
• Outstanding communication and interpersonal skills, with the ability to work effectively with cross-functional teams and influence collaborators at all levels.
• Strong project management skills, with the ability to prioritize and coordinate multiple tasks in a fast-paced environment.
• Passion for Adobe's products, AI and its potential to transform industries and drive business growth.
• High level of experience in AI/ML fundamentals
• Experience defining and leading large-scale projects with multiple collaborators
• Experience within a leadership role where you have proven success with building and maintaining teams
• An eagerness and tenacity to influence others to achieve goals and perform at a high level
• Confidence to tackle the unknown, challenge assertions, mediate disputes, hold collaborators accountable, and manage leadership / customer expectations proactively

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We're on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.

At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.

Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call +1 408-536-3015.

Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We're on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.

Let's Adobe together

At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.

Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call +1 408-536-3015.

AI Use Guidelines for Interviews:
Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.

At Adobe, we empower employees to innovate with AI - and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it's restricted during live interviews. See how we think about AI in the hiring experience.

Expected Pay Range:

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

California:

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.

Colorado:

Application Window Notice

If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.