DENTAL ASSISTANT 3 - 05052026-77100

Job Information

LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF HEALTH, CARROL COUNTY

Position is located at the Carroll County Health Department.

This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position.

Prefer candidate to have active TN RDA license to allow for assisting chairside during emergencies or staffing shortages, in addition to possessing dental front office experience including understanding of dental terminology for accurate scheduling and insurance coding.

Qualifications

Education and Experience: Possession of current registration as a dental assistant in the State of Tennessee with Dental Radiology Certification, Coronal Polishing Certification, Nitrous Oxide Certification, and Sealant Application Certification.

Substitution of Education for Experience: None.

Necessary Special Qualifications: Depending upon where the position is located, additional certifications in the following areas may be required upon employment:
1. Restorative Certification
2. Prosthetic Certification
3. Valid Driver's License

Overview

The Carroll County Health Department is seeking a Dental Public Health Office Assistant. The CCHD provides public health, primary care, and dental services in local health departments throughout the state. The Dental Public Health Office Assistant performs clerical tasks in the health department dental clinic. These tasks include patient registration, scheduling, patient check-in and check-out, patient reminder and follow-up calls, referral coordination and other duties as assigned. Applicants should be customer focused, self-motivated, and team oriented.

Responsibilities

1. Schedule and manage patient appointments
2. Inform patients of any visit requirements
3. Collect and update client demographic information for registration purposes
4. Review documentation to determine eligibility for federal and state programs
5. Input data into the health department management information systems
6. Interact with multiple computer software systems to input/receive information
7. Process the cash drawer and balance to ensure fiscal responsibility
8. Inform clients of their rights and responsibilities for participation in programs
9. Obtain prior authorization per guidance, before releasing medical information
10. Assist in obtaining prior authorization from insurers through the gathering and submission of documentation before services are rendered,
    as applicable
11. Compile appropriate forms for services requested to ensure efficient clinic flow
12. Scanning and Indexing records into the electronic dental record
13. Maintain a positive, constructive, and cooperative work environment

Competencies (KSA's)

1. Decision Quality
2. Manages Complexity
3. Communicates Effectively
4. Manages Conflict
5. Plans and Aligns

Knowledge:

1. Dental Practices & Procedures
2. Customer and Personal Service
3. Clerical

Skills:

1. Active Learning and Listening
2. Service Orientation
3. Judgment and Decision Making
4. Speaking
5. Operation and Control

Abilities:

1. Deductive Reasoning
2. Problem Sensitivity
3. Control Precision
4. Multilimb Coordination
5. Visual Color Discrimination

Tools & Equipment

1. All Office Equipment (computer, fax, copier, scanner, telephone, calculator, etc.)
2. Sterilization Equipment (Autoclave)
3. Dental Instrumentation
4. Dental Hand Pieces and Accessories
5. Standard Dental Equipment

TN Driver Standards

State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:

• A valid driver's license
• For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.

Please include your Driver's License Information under the Licenses and Certifications section of your application.

**Agencies may allow an exception based on other factors.