Security Officer Front Desk Concierge

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Front Desk Concierge in Jacksonville, FL, you will serve and safeguard clients in a range of industries such as Education, and more. Join Allied Universal at a dynamic education location where you will serve as the front desk presence, helping to monitor entry activity, support access control and badging, and assist students, staff, and visitors with professionalism and care. In this stationary role, you will contribute to a welcoming, security-related environment through strong communication, teamwork, and integrity while delivering the exceptional customer service that sets Allied Universal apart.

Position Type: Full Time

Pay Rate: $21.70 / Hour

Job Schedule:

What You'll Do:

Provide customer service by carrying out site-specific procedures, front desk protocols, visitor screening practices, and/or emergency response activities appropriate to an educational location.
• Monitor access at the front desk by greeting students, staff, visitors, and vendors, verifying identification and/or credentials, and documenting entry activity according to site policies.
• Respond to incidents, questions, and critical situations in a calm, problem-solving manner, and communicate with campus contacts, supervisors, and/or first responders as needed.
• Answer phones, assist with directions and general inquiries, and support a professional front desk presence while observing and reporting unusual, suspicious, and/or security-related activity.
• Complete required logs, reports, and incident documentation, and help to deter unauthorized access through consistent attention to front desk procedures and location rules.

Minimum Requirements:

• Certified Protection Officer certification is required.
• Access control and badge experience is preferred.
• Customer service experience is preferred.
• An armed guard card and/or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.