Case Manager

KU's excellence is a result of the rich tapestry of experiences, perspectives, and backgrounds of our faculty, staff, students, and colleagues from across our nation and the globe. At KU we invest in continuous learning and growth by creating a climate where people engage in respectful dialogue and debate and support each other's success. We foster a culture of care where each person is seen, heard and valued. When people feel a true sense of belonging, we believe they are better able to reach their full potential and achieve remarkable things.

The Case Manager for the Office of Civil Rights and Title IX (OCRTIX) will assist the University of Kansas in achieving its goals of providing an accessible and respectful learning and working environment for all by conducting prompt, thorough, and objective investigations. The OCRTIX Case Manager will serve as the primary contact for providing support measures to parties in OCRTIX cases. They will provide guidance and leadership to others in OCRTIX about providing support measures.

This position is responsible for managing the day-to-day responsibilities associated with the University's non-discrimination investigations with a particular emphasis on assisting parties with support measures and monitoring after effects from reports and investigations. The incumbent will work closely with the University's Student Affairs Offices, KU Student Housing, the General Counsel, and Human Resources Management to assist parties related to the University's Title IX and Discrimination Complaint Resolution Processes and anti-discrimination policies involving students, employees and members of the public. Though this position has responsibilities that require it to span the broader OCRTIX office, this position reports directly to Director of Intake, Outreach, Compliance, and Operations but is expected to work cooperatively with other Directors, Investigators, and AVCs.

70% - Case Management

• Serves as the primary contact for people seeking pregnancy and parenting accommodations in compliance with policy, federal, and state law. Develops processes, policies, and documents at all of KU's campuses to implement pregnancy and parenting accommodations. Develops and maintains necessary relationships and connections with other employees to implement pregnancy and parenting accommodations at all of KU's campuses.
• Independently evaluates and implements support measure requests for parties with guidance from the AVC, Directors, and Investigators, assessing whether a support measure request is reasonable and appropriate given the circumstances.
• Attends intake meetings, as available and appropriate, to ensure accurate and timely supportive measures for students, faculty, and staff; answers questions and provides ongoing clarification about those support measures.
• Develops communication templates for support measures based on best practices.
• Develops processes for the seamless facilitation and implementation of supportive measures for complainants, respondents, and witnesses, taking steps to avoid revictimization.
• Serves as a point of contact and maintains regular communication with parties to provide updates on the status of cases, when appropriate.
• Facilitates any actions and follow up necessary for sanctions and terms for informal resolutions.
• Develops processes for the seamless facilitation and implementation of necessary actions per informal resolutions and sanctions following the decision-making process.
• Stays current with best practices for support measures and sanctioning.
• Develops safety plans with individuals who have experienced domestic and sexual violence to ensure a safe on-campus experience.

10% - Informal Resolutions

• Serves as a back up for the Director of Civil Rights Informal Resolutions when that position is conflicted out or unable to facilitate an informal resolution.
• Speak to informal resolutions in intake meetings, as relevant and appropriate.

10% - Campus Engagement

• Represents the OCRTIX at various university events distributing materials and answering questions.
• Conducts trainings on the OCRTIX process and best practices in supporting students and employees who disclose experiencing harassment and discrimination.
• Assists in preparing outreach materials for the office and for the office website, when needed.

10%: Other duties as part of the OCRTIX team.

• Participate in rotation with other staff on job searches and campus committees, as needed.
• Regularly attend full OCRTIX staff meetings, as well as supervisor 1:1s
• Assist other staff members with special projects when needed.
• Other duties as assigned. As the OCRTIX and its work advance on campus, position responsibilities may shift or change to meet office/staff needs.

*Percentages are flexible and differential allocations can be made at any time, at the supervisor's discretion, in response to changing departmental needs or developments.

A complete application consists of:

• A cover letter addressing how you meet the required and preferred qualifications.
• Resume/CV
• 3 Professional References

Application review begins Friday, April 24th. For consideration, please apply no later than Thursday, April 23rd.

Ash Wilson, ashwilson@ku.edu, 785.864.7035

$60,000 - $68,000

Friday April 24, 2026

Monday May 4, 2026