Windows System Administrator/Azure & AWS Cloud Administrator

Join a Leader in Home Healthcare

At Rotech Healthcare Inc., we're more than a medical equipment provider-we're a trusted partner in patient care. As a national leader inventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.

With hundreds of locations across 45 states, our team delivershigh-quality products,exceptional service, andcompassionate supportthat helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives.

Explore more about our mission and services at Rotech.com.

Summary

We are seeking an experienced, detail-oriented Windows System Administrator/Azure & AWS Cloud Administrator to support and enhance our enterprise technology infrastructure in a dynamic healthcare environment. This role is responsible for the administration, maintenance, security, and performance of Windows-based systems, cloud platforms, virtual infrastructure, and virtual desktop environments. The ideal candidate will have proven experience architecting secure solutions, supporting mission-critical systems, and resolving complex technical issues in a timely and effective manner.

This position requires a strong technical foundation in Microsoft Windows Server administration, Microsoft Azure, Amazon Web Services (AWS), Group Policy Objects (GPOs), VMware, and Omnissa Horizon VDI. The successful candidate will demonstrate excellent troubleshooting and problem-resolution skills and a commitment to maintaining secure, stable, and reliable systems that support business and patient-care operations.

Essential Duties and Responsibilities

• Administer, maintain, and support enterprise Microsoft Windows Server environments to ensure optimal performance, availability, and security.
• Manage and support cloud infrastructure and services within Microsoft Azure and Amazon Web Services (AWS).
• Architect, implement, and maintain secure infrastructure solutions across on-premises, hybrid, and cloud environments in alignment with organizational standards and best practices.
• Configure, manage, and troubleshoot Group Policy Objects (GPOs) to support security requirements, user management, and system configuration standards.
• Administer and support VMware virtual environments, including provisioning, monitoring, maintenance, and performance optimization.
• Manage and troubleshoot Omnissa Horizon VDI environments, including virtual desktop deployment, end-user access, performance issues, and environment stability.
• Monitor infrastructure health, system performance, and security posture across servers, cloud environments, virtualization platforms, and VDI systems.
• Diagnose, troubleshoot, and resolve infrastructure, system, and access-related issues while providing timely and effective problem resolution.
• Perform root cause analysis for system incidents and outages and implement corrective actions to reduce recurring issues.
• Support patching, backup, disaster recovery, and business continuity processes for critical systems and infrastructure.
• Collaborate with IT teams, security personnel, vendors, and operational stakeholders on technology deployments, upgrades, and system improvements.
• Develop and maintain accurate technical documentation, system procedures, configurations, and support records.
• Assist in maintaining compliance with healthcare, security, and organizational policies, standards, and regulatory requirements.

Employment is contingent on

• Background check (company-wide). Results will not be used automatically to disqualify individuals. Instead, the Company will conduct an individualized assessment that considers the duties of the position, the nature and timing of the offense, and any evidence of rehabilitation, in accordance with applicable laws.
• Drug screen (when applicable for the position)
• Compliance with healthcare facility credentialing process (when applicable for the position)
• Valid driver's license in state of residence with a clean driving record (when applicable for the position)

Required Education and/or Experience

• Bachelor's degree in Information Technology, Computer Science, or related field, or equivalent combination of education and relevant work experience. Minimum of 3 years of experience in systems administration, infrastructure support, or cloud administration.
• Strong hands-on experience with Microsoft Windows Server administration in an enterprise environment.
• Hands-on experience administering Microsoft Azure and AWS cloud platforms.
• Demonstrated experience in architecting and supporting secure infrastructure solutions.
• Strong hands-on experience creating, managing, and troubleshooting Group Policy Objects (GPOs).
• Strong experience supporting and administering VMware environments.
• Hands-on experience with Omnissa Horizon VDI administration and support.
• Strong troubleshooting, analytical, and problem-resolution skills with the ability to manage complex technical issues.
• Experience supporting highly available, secure, and business-critical systems.
• Strong written and verbal communication skills and the ability to work effectively with technical and non-technical stakeholders.

Preferred Education and/or Experience

• Experience working in a healthcare or other highly regulated environment.
• Knowledge of Active Directory, DNS, DHCP, identity and access management, and infrastructure security controls.
• Experience with security hardening, vulnerability remediation, and system compliance initiatives.
• Scripting or automation experience using PowerShell or similar tools.
• Relevant technical certifications in Microsoft Azure, AWS, VMware, or related technologies.

Skills, Knowledge and Abilities

• Effectively communicate in English; both oral and written, with customers, employees and vendors to ensure questions and concerns are processed in a timely manner
• Strong knowledge of Windows systems administration principles, standards, and best practices.
• Working knowledge of hybrid cloud infrastructure and administration in Azure and AWS.
• Ability to architect and maintain secure, scalable, and reliable infrastructure solutions.
• Strong knowledge of virtualization and VDI platforms.
• Excellent troubleshooting, root cause analysis, and incident resolution skills.
• Ability to manage multiple priorities in a fast-paced, service-oriented environment.
• Strong documentation, organizational, and communication skills.

Physical Demands

• Requires sitting, walking, standing, talking or listening (move about the facility, physically communicating to others)
• Requires close vision to small print on computer and or paperwork
• Occasionally moves equipment such as a personal computer or display weighing up to 25 pounds

Machines, Equipment and Technical Abilities

• Email transmission and communication
• Internet navigation and research
• Microsoft applications including but not limited to Word, Excel, Power-Point, Publisher, Access, etc.
• Office equipment; fax machine, copier, printer, phone and computer

Benefits

• Generous paid time off and paid holidays
• Overtime pay for non-exempt positions (as applicable)
• Commissionfor Account Executives
• Bonus and incentive opportunities
• Fixed and variable car reimbursement for Area Managers and Account Executives
• Car, mileage, and telephone reimbursement(as applicable)
• Employee discount and recognition programs

• Employee Assistance Program (EAP)

• 401(k), HSA, and FSA/Dependent Care FSA

• Medical, prescription, dental, and vision coverage

• Life insurance, disability, accidental death, identity protection, and legal services

• Meru Health mental health and Mercer SmartConnect Medicare programs

• Livongo Diabetes and High Blood Pressure programs

• Healthcare Bluebook and RX Savings Solutions programs

• Hepatitis B (HEPB) and TB vaccinations

Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities.Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.