New

Financial Systems Support Business Systems Analyst

University of North Carolina Charlotte

United States, North Carolina, Charlotte

Apr 07, 2026

Please see Special Instructions for more details.

The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
The Search Committee will not contact references without first verifying permission with the finalist.
Please ensure your resume reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.
UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/

Position Information

General Information

Position Number	013128
Vacancy Open to	All Candidates
Working Title	Financial Systems Support Business Systems Analyst
Position Designation	EHRA Non-Faculty
Employment Type	Permanent - Full-time
Months per Year	12
Work Schedule	8:00 am - 5:00 pm; Monday - Friday with occasional evening and weekend hours required, as necessary.
Hours per week	40
FLSA Status	Exempt
Division	OneIT
Department	Office of OneIT (Adm)
Work Location	Reese
Salary Range	$62,115 - $83,000
Primary Purpose of Department	The Office of OneIT provides highly reliable information technology infrastructure, tools, and services to empower the University to achieve its academic, research, administrative, and service goals.
Primary Purpose of Position	The primary purpose of this position is to support and coordinate Financial Systems Support services, assisting team subject matter experts in delivering advanced functional and operational support for the University's enterprise financial systems, including Banner Finance, Accounts Receivable, and related systems. While not primarily supervisory, this role may provide guidance, coordination, and knowledge sharing across team members to ensure consistent processes and effective delivery of Financial Systems Support services.
Summary of Position Responsibilities	Provide advanced functional and operational support for the University's enterprise financial systems, including Banner Finance, Accounts Receivable, and related systems. Serve as a senior resource for resolving complex user issues, performing in-depth troubleshooting, and ensuring production system stability. Plan, coordinate, and execute testing for system upgrades, enhancements, and changes, validating outcomes and ensuring readiness for production implementation. Coordinate and collaborate with team members to promote consistent, effective, and sustainable Financial Systems Support delivery. Provide guidance, knowledge sharing, and mentorship across team members to support consistent processes and alignment with institutional requirements.
Minimum Education/Experience	Bachelor's degree in a business or technology-related field and 2+ years of relevant work experience; or an equivalent combination of education and relevant work experience. 2+ years of significant business systems experience, including application support experience. 2+ years of experience with process development and process/system documentation.
Preferred Education, Knowledge, Skills and Experience	Knowledge of ERP Finance systems, preferably with Banner. Experience working in Higher Education. Customer Service and user support experience. Experience and working knowledge of SQL and SQL Developer for data analysis. Excellent written and verbal communication and interpersonal problem-solving skills.
Necessary Certifications/Licenses
Preferred Certifications/Licenses
Special Notes to Applicants	The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report The Search Committee will not contact references without first verifying permission with the finalist. Please ensure your resume reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions. UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/
Posting Open Date	04/07/2026
Posting Close Date
Open Until Filled	Yes
Proposed Hire Date
If time-limited please indicate appointment end date
Contact Information

Posting Specific Questions

Required fields are indicated with an asterisk (*).

*
How did you hear about this employment opportunity?
- UNC Charlotte Website
- HERC Job Board
- Inside Higher Education
- Mitratech Circa (formerly known as Local JobNetwork)
- Another Website
- Agency Referral
- Advertisement/Publication
- Personal Referral
- Other
Where did you learn about this posting?

(Open Ended Question)
*
Do you have at least a bachelor's degree in a business or technology-related field and 2+ years of relevant work experience, or an equivalent combination of education and relevant work experience?
- Yes, at least a bachelor's degree in a business or technology-related field and 2+ years of relevant work experience.
- Yes, an associate's degree in a business or technology-related field and 4+ years of relevant work experience.
- Yes, a high school diploma/GED and 6+ years of relevant work experience.
- No
*
Do you have 2+ years of significant business systems experience, including application support experience?
- Yes
- No
*
Do you have 2+ years of experience with process development and process/system documentation?
- Yes
- No
*
Please describe your professional experience using Banner software.

(Open Ended Question)
*
Please describe your professional experience providing technical support to system users, including direct customer (user) service experience.

(Open Ended Question)
*
Please describe any specific system experience you have that includes: WebFocus; Kronos; Jaggaer; NCID/Core Banking; or Perceptive Content.

(Open Ended Question)

Applicant Documents

Required Documents

Resume / Curriculum Vitae
Cover Letter / Letter of Interest

Optional Documents

Other Document