Innovation & Brand Intern

We are excited to welcome an Innovation & Brand Intern! This internship is anticipated to take place over 10-12 weeks during the months of June through August.

We're looking for a motivated, self-starting student ready to make a real impact. As the Innovation & Brand Intern, you'll gain hands-on experience across marketing functions, take ownership of meaningful projects, and contribute to initiatives that strengthen the Bank's brand, community presence, and customer experience.

This role goes beyond support - you'll lead ideas, drive projects forward, and see your work create lasting results. Curiosity, initiative, and fresh thinking are a must!

Essential Functions

Events and Community Engagement

• Prepare for, attend, and staff various Bank and community events.
• Represent the Bank in a positive and professional manner at company-sponsored and community events.
• Shop for event supplies and assist in logistical planning.
• Design invitations, flyers, and event materials.
• Participate in and help lead customer appreciation and employee appreciation initiatives, including planning and execution.
• Attend and support company-sponsored events as part of brand and community engagement efforts.

Special Projects & Leadership Opportunities

• Lead or co-lead financial wellness and educational initiatives, helping promote financial literacy within the communities we serve.
• Meet with customers and community stakeholders as part of special marketing and engagement projects.
• Contribute new ideas and innovative approaches to enhance brand visibility and customer engagement.
• Take ownership of select projects from concept to completion, with outcomes that may continue after the internship ends.

Philanthropy and Community Impact

• Organize, record, and track philanthropy and volunteer data.
• Communicate and meet with nonprofit organizations.
• Promote the Bank's community involvement to internal and external stakeholders.
• Assist in developing initiatives that highlight the Bank's community impact.

Social Media and Public Relations

• Research and recommend strategies to enhance the Bank's social media presence.
• Visit various branch locations to capture photos and content for digital marketing.
• Brainstorm and create content for the Bank's social media channels.
• Interview team members and community partners for digital storytelling.
• Propose and develop new marketing initiatives that promote Mascoma Experiences.

Customer Experience

• Collaborate with the Customer Experience team on data-driven projects.
• Assist in developing ideas to enhance customer interactions and overall experience.

Other Marketing Duties

• Work on special projects as assigned, with increasing responsibility over time.
• Perform additional duties as requested.
• Attend at least one (1) in-house workshop or training session.

What You'll Need

• 2nd-3rd Year College Student pursuing Marketing, Public Relations, Communications, Business, or a related field.
• Self-starter with strong initiative and the ability to work independently.
• Curious, engaged, and eager to contribute new ideas.
• Strong written and verbal communication skills.
• Good interpersonal communication and comfort interacting with customers and community members.
• Working knowledge of Microsoft Office products and general computer proficiency.
• Ability to maintain confidentiality and privacy.
• Professional appearance; grooming and dress consistent with MB appearance policy.
• Ability to represent the Bank in a positive and professional manner.
• Must have reliable transportation and a valid driver's license.

What's A Plus

• Knowledge of Mascoma Bank and its mission

Physical Demands/Working Conditions

• Must be able to lift or transport up to 50 pounds
• Varied work with a normal expenditure of energy and little or no unusual physical effort
• May involve incidental business machine operations
• Work involves intermittent periods of stationary positioning and traversing
• Working conditions include well-lit and well-ventilated areas

Core Competencies

Collaborates-Building partnerships and working collaboratively with others to meet shared

Objectives: understanding how interactions with colleagues ultimately impact the customer.

Interpersonal Skills- Relating openly and comfortably with diverse groups of people.

Communicates Effectively- Communicating clearly and in a way that supports the needs of different audiences

Connects Work to Our Customers- Understanding how work impacts our external customer and consistently making data-driven decisions, avoiding assumptions about customer needs.

Action Oriented- Acting on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm

Courageously Challenges and Questions- Challenging the status quo by asking questions and challenging existing processes; seeking out diverse opinions and ideas.

Self-Leadership- Asking for the direction and support needed to grow and be challenged.

If you are interested in the role and do not meet 100% of the requirements, we are still interested in hearing from you!

Why Mascoma Bank?

• Strong culture of belonging with a team that values creativity, new perspectives, and innovation.
• Community first minded. We care about our employees and the communities we serve.
• Competitive compensation.
• Flexible work environment with onsite, remote and hybrid opportunities.
• Career development and internal career mentorship.

Background and Credit Check

As part of our commitment to maintaining a secure financial institution, all final candidates will be required to successfully complete background and credit screenings as part of the hiring process. These screenings will be conducted in accordance with applicable laws and industry regulations.

Please note: Having a record on a background or credit report does not automatically disqualify you. We evaluate results on a case-by-case basis, considering their relevance to the role and any regulatory requirements.

Our Commitment to Belonging!

The communities served by Mascoma Bank consist of individuals from diverse backgrounds. Our employees likewise bring unique perspectives, experiences, and approaches to the bank. We strive to create a safe and welcoming environment for all who pass through our doors and a workplace that actively demonstrates mutual respect and trust, one of our core values. A truly inclusive culture leads to a sense of belonging and support for all team members and inspires innovation and creativity. We are committed to recruiting and retaining a diverse talent pool, increasing team member engagement through professional development and community outreach activities, and offering personal growth workshops and team-building opportunities. By embracing diversity, equity, and inclusion, we strengthen our communities and ourselves.

Mascoma Bank is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, ethnicity, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, veteran status, status as an individual with a disability, or other applicable legally protected characteristics. To request reasonable accommodations, please contact careers@mascomabank.com.

Mascoma Bank is an Affirmative Action and Equal Opportunity Employer, M/F/D/V.