Hospice: Clinical Manager of Support Services

The Clinical Manager of Support Services is primarily responsible for the day-to-day supervision of hospice support services for SW, CH, MU, MA and other supervision as assigned. The Clinical Manager of Support Services establishes, implements and evaluates goals and objectives from hospice services to meet and promote standards of quality and contribute to the total organization and philosophy.

Position: Clinical Manager of Support Services for Hospice

Salary: $100,000 - $110,000 annually, depending on experience

Service Area: Lifespark Corporate Office, St. Louis Park MN 55416. Plus, mileage reimbursement of 72.5 cents per mile when traveling to homes and/or communities applies.

Schedule: 1.0 FTE, Full - Time / Monday - Friday, 8:00am-5:00pm (weekend rotation is every 4-5th and holiday and on-call rotation)

Lifespark Benefits Include:

• Annual Reviews/Raises{Shift differentials if applicable}
• Paid Time Off - Vacation Time
• Mileage reimbursement
• Medical, Dental, Vision benefits for Full Time Hires
• Short-Term Disability & Long-Term Disability Insurance
• Life Insurances
• 401k + Company Match for full-time and part-time employees
• Referral bonuses
• Career path to other positions within our growing company!

Lifespark is a complete senior health company headquartered in St. Louis Park, Minnesota. Since 2004, we've been helping seniors stay healthy, navigate their health care options with confidence, and live fuller, more independent lives as they age. That's where our people come in - from accounting and health technology to front-line nurses, advanced practice professionals, caregivers and everything in between, we are all invested entrepreneurs focused on helping people age magnificently.

Position Functions & Responsibilities:

• Coordinates and oversees all direct and indirect patient services provided by SW, CH, MU and MA personnel.
• Provides guidance and counseling to TC's, SW, CH, MU and MA personnel to assist them in continually improving all aspects of hospice care services.
• Assures compliance with all local, state and federal laws regarding licensure and certification of organization personnel and maintains compliance to Lifespark Hospice Standards.
• Manages SW, CH, MU, MA and planning.
• Provides help in assessment, planning, implementation and evaluation of patient and family caregiver care to all personnel as indicated.
• Oversees and maintenance patient clinical records, statistics, reports and records for purposes of evaluation and reporting of organization activities.
• Assures proper maintenance of clinical records in compliance with local, state and federal laws.
• Responsible for maintenance of adequate and appropriate inventory supplies and equipment for provision of services.
• Interprets operational indicators to detect census changes and increases or decreases in volume, which could impact staffing levels, revenues or expenses.
• Evaluates performance of clinical team.
• Develops skills and techniques in evaluating the performance of clinicians.
• Hires, evaluates and terminates organization personnel.
• Conduct clinical performance evaluations annually or more frequently if indicated.
• Plans and implements in service and continuing education programs to meet education and training needs of the team.
• Assists with the evaluation of organizational performance via performance improvement program. Productivity, quarterly and annual reviews. Assures for the quality and safe delivery of home health services provided through the organization.
• Develops, implements and evaluates the orientation program for new personnel. Responsible for orientation of new team members directly or by delegating to another staff member.
• Assists in organization goals, Develops, recommends and administers policies and procedures.
• Stays informed about changes in the field of nursing and hospice, shares information with appropriate people.
• Promotes hospice referrals in the community.
• Manage safety concerns of clients and clinicians, escalating when appropriate.
• Other duties as assigned

Qualifications:

• LICSW
• Current license to practice in MN
• Minimum of 5 years' experience working with hospice patients and families
• Experience in supervision of professionals and administrative team members
• Experience in teaching, training, and evaluating clinical staff.
• Experience in customer service.

Our Lifespark culture has created not only an award-winning workplace - earning Star Tribune Top Workplace 12 times, Minneapolis Business Journal Best Places to Work three times, and Top USA #1 in Healthcare - but a place where you have the room to be creative, make a difference, and have a purposeful, direct impact on how people age. Lifespark's full continuum of services offers a breadth of roles with the support to grow your career. To see the experience we are creating, watch our award-winning video Going South - this is the experience you will help create at Lifespark! Changing the age-old story starts with you - let's get you hired.

It has been and will continue to be our policy to provide equal employment opportunities to all employees and applicants without regard to age, race, creed, color, disability, marital status, sex, gender identity, national origin, ancestry, sexual orientation, arrest record, conviction record, military service, use or nonuse of lawful products off the Employer's premises during nonworking hours, or declining to attend a meeting or to participate in any communication about religious matters or political matters, or any other status protected by federal, state, or local law.

#Hospice