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Principal Technical Program Manager

Visa
life insurance, paid time off
United States, Texas, Austin
Mar 21, 2026
Company Description

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world.

Progress starts with you.

Job Description

We are seeking aPrincipal Technical Program Manager (Senior Directorlevel IC)to join the Payment Products Development PMO, supportingGlobal Sales and Commercial Operations. This is asenior, handson leadership roleresponsible for driving anenterprisewide portfolio of complex, crossfunctional programsspanning business, product, and technology.

Operating with a high degree of autonomy, this roleleads through influence, serving as a trusted partner to senior and executive stakeholders. The Principal Technical Program Manager (PTPM) applies strongtechnical, strategic, and operational judgmentto navigate ambiguity, optimize delivery outcomes, and establishscalable program management best practicesacross the organization.

Key Responsibilities:

Enterprise Portfolio Ownership & Delivery

  • Lead endtoend planning and execution of amultiprogram enterprise portfolio, ensuring alignment with strategic objectives.
  • Proactively managedependencies, risks, and change, minimizing delivery and organizational impact.
  • Championcontinuous improvementand PTPM/TPM best practices across programs and teams.

Executive Communication & Stakeholder Leadership

  • Deliverclear, concise executivelevel status updates and reporting, consolidating complex, multisource inputs.
  • Tailor communications fordiverse audiences, proactively engaging stakeholders to minimize escalations.
  • Drivemeeting effectiveness and decision alignmentby establishing context and influencing outcomes.

Program & Project Governance, Compliance, Metrics & Risk Management

  • Develop and maintainhighquality governance artifacts, compliance, metrics, and reporting standards.
  • Usedatadriven insightsto assess progress, present options and tradeoffs, and influence decisions.
  • Anticipate and mitigaterisks and issues, adapting plans to evolving priorities.

Technical & Strategic Leadership

  • Applydeep technical expertiseto solve complex crossdomain challenges and align product, platform, and engineering teams.
  • Influenceproduct roadmap prioritization and strategic alignmentbased on business and technical considerations.
  • Leadlargescale SaaS initiatives, leveraging multiple platforms, GenAI, automation, and tooling to improve delivery efficiency.

Culture, Mentorship & Continuous Improvement

  • Foster amentoring and coaching mindset, supporting the development of junior TPMs and crossfunctional partners.
  • Promote a culture oflearning, curiosity, and continuous improvementthrough knowledge sharing.
  • Actively pursue and applynew tools, techniques, and learningsto evolve delivery models and strategy.

This is a hybrid position.Expectationofdays intheoffice will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications:

  • 12 or more years of work experience with a Bachelor's Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD

Preferred Qualifications:

  • 15 or more years of experience with a Bachelor's Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience
  • 12+ years of experience with a bachelor's degree, 10+ years with an advanced degree (Master's, MBA, JD, MD), or 5+ years with a PhD.
  • Extensive experience leading large scale enterprise SaaS programs and projects as a Principal Technical Program Manager within a centralized Portfolio/Program/Project organization.
  • Experience partnering with C level or VP level stakeholders in highly matrixed organizations.
  • Proven success as a senior individual contributor, independently managing ambiguity and driving outcomes.
  • Experience leveraging GenAI, automation, and advanced tooling to enhance execution and reporting.
  • Demonstrated experience designing, implementing, and scaling enterprise-level PTPM operating models and best practices, including the definition of longterm program roadmaps, stakeholder and communication frameworks, multimilliondollar budget management, and the establishment of companywide accountability and compliance mechanisms.
  • Strong executive communication, technical depth, and program governance expertise, including risk, dependency, and change management.
  • Demonstrated ability to influence product and platform strategy without direct authority.
Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for this position is 195,800.00 to 313,500.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

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