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Service Dispatcher/Scheduling Coordinator

22nd Century Technologies, Inc.
Pay rate: $16.00/hr. on w2
United States, Maryland, Baltimore
351 West Camden Street (Show on map)
Mar 21, 2026
Title: Service Dispatcher/Scheduling Coordinator

Location: Baltimore MD 21227

Duration: 05 Months will be extended
Pay Rate: $16.00/hr.
Shift Timing (Day/ Evening/ Night): 1st Shift

Job Description:


  • Receive and manage incoming customer calls, accurately documenting service requests and creating dispatch tickets for technicians.
  • Schedule and coordinate service calls, ensuring timely assignment and efficient routing of technicians.
  • Maintain organized customer records, including hard-copy files, service histories, and billing documentation.
  • Communicate clearly with customers and service personnel to provide updates, confirm appointments, and resolve basic inquiries.
  • Assist with marketing and administrative tasks as needed, such as customer follow-ups or promotional support.


Education:

  • High School Diploma/GED.

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