Learning Experience Instructional Designer 3 - 138868

The UC San Diego Rady School of Management provides exceptional business education through its many academic degree programs. The Rady School's values are excellence, innovation, collaboration and integrity. The staff who work at the Rady School have created a highly participatory, high-energy, upbeat environment where providing excellent customer service to our students and our faculty is a priority.

The Learning Experience Instructional Designer 3 position is responsible for managing the hybrid and online graduate course development project for the Rady School of Management and is the content matter expert on Rady Canvas and online course development. This position oversees the conversion of existing in-person graduate courses to hybrid/online, development of new hybrid/online courses, and the maintenance and assessment of the existing hybrid/online courses. Working closely with Rady faculty, Rady leadership, campus partners, and external vendors, the position is responsible for prioritizing and monitoring the completion of a wide variety of project tasks. This position ensures that the timeline of course development is on track and correctly prioritized and tracks development to ensure that the needs of the department, program, and students are being met. In addition, the position provides appropriate guidance to faculty regarding hybrid course development and improvements, using active listening skills to understand their requirements and concerns, and using instructional design knowledge to find solutions.

The position serves as the expert at Rady on Canvas, our learning management system and provides guidance on its use along with any necessary integrations. Together with graduate instructional support staff, creates and maintains Canvas pages for all Rady graduate courses, and ensures that information is accurate. Specifically, create Canvas pages for each incoming cohort of students, add new incoming students to RadyReady (orientation onboarding Canvas course), and manage the enrollment/drop process in Canvas.

This position will also serve as member of the Rady Educational Technology Committee providing guidance and evaluation of learning technology needs and requests and will work with Rady IT and faculty leadership to implement approved learning technology tools.

• This position typically works 8:00am-4:30pm Monday through Friday hybrid on campus and remote. Additional evenings and weekends may be required due to student needs or class schedules. Weekend shifts and later weekday shifts are scheduled in advance (i.e. rarely is it last minute).

• Please submit a cover letter along with a resume for consideration.

• Demonstrated experience developing an online learning experience/course throughout the entire end-to-end design cycle, from the scoping phase to deployment and offering on a learning management system (e.g. Canvas).

• Experience identifying projects deliverables, developing timelines, monitoring deliverables, and meeting deadlines.

• Experience establishing protocols for consistency in content and appearance and implementing by sharing standards with others. Ensures ADA compliance. Follows FERPA guidelines.

• Demonstrated experience with the complete life-cycle of LMS administration.

• Experience planning and implementing production schedules, course learning objectives, and pedagogical strategies for the use of various tools and technologies.

• Thorough knowledge and skills with relevant business software systems. Experience with Google Drive, Microsoft suite, Outlook email, Zoom. Experience creating project management timelines, spreadsheets, documents, presentations.

• Experience interacting with, orienting, and advising faculty/instructors on best practices in online learning.

• Thorough knowledge of e-learning strategies, including but not limited to courses (e.g., processes and technologies, etc.).

• Thorough knowledge of instructional design principles and learning strategies, including needs analysis, backwards design, learning outcomes and assessment design, and instructional approaches including lecture, discussion, activities, projects, etc.

• Bachelor's degree in related area and/or equivalent experience/training (such as Instructional Design, Educational Technology, or closely related discipline) or similar work experiences.

• Thorough analytical skills to conduct analysis and develop recommendations, demonstrating organization and problem-solving skills.

• Strong analytical, verbal, written, and interpersonal communication skills and strong collaboration and negotiation skills. Rapport building skills. Prioritization, multi-tasking, and organizational skills. Project management skills.

• Thorough knowledge of the technical tools and platforms required to achieve the delivery of engaging and media-rich online learning content, and of trends in the use and effectiveness of educational technology and learning.

• Advanced level skills in application of planning, resourcing and monitoring of effective design life cycles of training and other learning and performance solutions to support the organization.

• Customer service skills: Demonstrated ability to communicate complex messages in written form, and correspond with current or prospective customers and vendors in a diplomatic, helpful, and professional manner. Strong emphasis on high-quality of service and prompt response to customer concerns.

Preferred:

• Master's degree in Instructional Design, Educational Technology, or a closely related discipline with two years of higher education instructional design experience.

• Experience working in a graduate business school, preferably with awareness and knowledge of graduate business school curriculum and practices; experiencing interacting with business school faculty, ideally at one of the University of California campuses.

• Job offer is contingent on clear Background Check.

If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

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The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.

a. "Misconduct" means any violation of the policies governing employee conduct at the applicant's previous place of employment, including, but not limited to, violations of policies prohibiting sexual harassment, sexual assault, or other forms of harassment, or discrimination, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:

• UC Sexual Violence and Sexual Harassment Policy
• UC Anti-Discrimination Policy
• Abusive Conduct in the Workplace