Customer Service Representative

Start your journey as a Customer Service Representative at Cinch Connectivity Solutions. You'll serve as primary inside sales contact to customers for information related to non-standard product requirements, order entry, status, expediting, delivery, product availability, pricing and quotations. Our customer team is proud of their contributions, supporting a broad range of internal customers and requests while ensuring the uninterrupted development and manufacturing of high-tech products for key industries like aerospace and defense.

Are You Looking to

• Serve as primary customer contact to communicate order status to customers.
• Process quote requests, return authorizations, credit memos and Quality Corrective Actions.
• Act as customers' ambassador in meeting order requirements. Bridge internal company structures in Credit, Product Planning, Purchasing, Shipping, Engineering and Production to coordinate product shipment.

Are you Ready to

• Receive incoming orders, verify and effectively communicate issues related to product pricing, deliveries and special requirement.
• Maintain source documentation to support audit requirements, including customer purchase orders and contacts, evidence of shipments, approvals of deviations, tax exemption certificates and other documents.

Job Requirements: