Security Officer - Control Room Dispatch

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Control Room Dispatch in New Brunswick, NJ, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Dispatch Officer with Allied Universal at a leading healthcare location, you will coordinate responses to calls for service, track incidents, and guide on-site teams with clear, timely communication. You will monitor activity, support routine patrol operations, and help to deter security-related incidents through strong presence and rapid decision-making. Bring agility, reliability, and integrity to every interaction while delivering a caring, people-first experience through teamwork.

Position Type: Part Time

Pay Rate: $22.35 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to patients, visitors, and staff by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities in a healthcare location.
• Operate the dispatch function by monitoring alarms, access control, cameras, radios, and phones, and coordinating response activities for Allied Universal team members.
• Respond to incidents and critical situations in a calm, problem-solving manner, gathering key details, notifying appropriate personnel, and documenting actions taken.
• Maintain accurate logs and reports, including incident details, phone and radio communications, visitor and/or vendor notifications, and shift activity updates.
• Support access management by relaying requests, verifying information per site policy, issuing directions and/or assistance to authorized individuals, and escalating concerns as needed.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.