Senior Cloud Deal Desk Manager

OPENTEXT - THE INFORMATION COMPANY

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do-powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

YOUR IMPACT

As a Senior Cloud Deal Desk Manager, you will play a pivotal role in structuring, pricing, and optimizing deals across OpenText Cloud (SaaS) and services offerings. You will partner closely with Sales, Legal, Product, Security, and other cross-functional teams to ensure deals are profitable, compliant, and aligned with customer needs.

This is a hands-on, highly collaborative role where you will analyze complex transactions, advise senior leadership, and guide teams to execute strategic pricing and contracting decisions. Serving as a trusted commercial advisor, you will balance financial rigor with business pragmatism-translating deal complexity into clear, actionable recommendations.

We are open to hiring the best-qualified candidate for an in-office role based in Addison, TX; Waterloo, ON; or Richmond Hill, ON.

WHAT THE ROLE OFFERS

• Create and advise on innovative pricing strategies and deal structures for Cloud, SaaS, and services offerings.
• Analyze regional trends in pricing, deal structures, and revenue streams to provide insights to senior leaders.
• Partner with Sales and cross-functional teams to streamline the deal cycle, ensuring consistency and value across geographies.
• Review and approve deals, applying corporate policies and representing executive leadership as needed.
• Own preparation of Cloud P&Ls, contract renewals, and pricing approvals.
• Participate in commercial negotiations, coordinating technical, financial, and legal aspects of complex deals.
• Continuously enhance existing processes to improve efficiency, deal velocity, and profitability.

WHAT YOU NEED TO SUCCEED

• 5-10 years of experience in Deal Desk, Finance, Bid Management, Sales Operations, Legal, or related roles.
• Proven ability to work with senior leadership, up to CEO level, and build strong relationships with Sales teams.
• Strong understanding of Cloud services, SaaS commercial models, and enterprise contracts.
• Excellent financial and business acumen, with experience drafting commercial contract language.
• Exceptional communication, interpersonal, and cross-functional influencing skills.
• Self-motivated, organized, and able to work independently across global virtual teams.
• Advanced Excel and PowerPoint skills; experience with US GAAP revenue recognition is a plus.
• Fluent in English; additional languages a plus.
• Some travel may be required.

ONE LAST THING

OpenText is more than a corporation-it's a global community built on trust, character, and purpose. Here, we act ethically, care deeply about people, and always put our customers first. We help teams succeed through collaboration, tackle challenges with resilience, and innovate with intention.
Join us on our mission to drive positive change through privacy, technology, and teamwork. At OpenText, we don't just have a culture-we live our values. Choose us because you want to be part of a company that empowers you to make a meaningful impact.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we're happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range: $125,000-$150,000 USD; Depending on the candidate's education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

California Residents: The pay range above is a reasonable estimate of salary based on pay scale, candidate experience, skills, and education. In addition to the comprehensive benefits noted above, the role may be eligible for bonus or commissions.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.