Senior Revenue Cycle Specialist

As our new Senior Revenue Cycle Specialist, you will take ownership of critical revenue cycle processes across our multi-unit grocery organization, ensuring accurate revenue capture, reconciliations, and reporting across stores, pharmacy, fuel, corporate, DSD, and third-party sales channels. Your work directly impacts on the financial health of the business and the success of every store, making you a key driver of operational excellence and revenue integrity.

You will be the go-to expert for store teams and cross-functional partners, providing guidance, training, and insights that influence decisions at all levels. By identifying risks, resolving complex revenue discrepancies, and supporting system integrations, you'll help shape how our organization captures and manages revenue-giving you visibility into core business operations.

Position Location: This position is an in-office position, 4 days (Monday-Thursday) with the ability to work remotely on Friday.

Why You'll Love This Role

• Real ownership: You'll own meaningful revenue processes and see the direct impact of your work
• High visibility: Partner with teams across the business and be a trusted go-to resource
• Problem-solving focus: Dig into data, uncover insights, and help fix root causes - not just symptoms
• Growth opportunity: Build system knowledge, expand your financial expertise, and grow into a subject-matter expert
• Process improvement mindset: Help shape better tools, cleaner data, and smarter ways of working

What You'll Do:

• Own key revenue processes and ensure sales and payments are accurate, timely, and reliable
• Reconcile sales, tenders, and revenue across stores and business units
• Review and reconcile third-party and merchant fees, ensuring correct revenue and expense treatment
• Investigate revenue differences, identify trends, and help prevent repeat issues
• Build and maintain simple, scalable reports and templates that make reconciliation easier
• Partner with store teams and cross-functional groups (Operations, IT, Finance, Treasury, Merchandising, Pharmacy) to solve problems and improve processes
• Support revenue systems through testing, enhancements, and issue resolution
• Assist with training, onboarding, audits, and compliance documentation

What's In It For Me?

Our remarkable employees are at the heart of everything we do. At Coborn's, we're committed to creating a supportive and rewarding workplace-one that offers a vibrant, team-oriented environment, ongoing career growth, and meaningful benefits. As an employee-owned company, we believe in investing in our people and their futures.

Please find a list of many of our exciting benefits below:

• Medical & Dental insurance with Health Savings Account (HSA), Flexible Spending Account (FSA) options
• Employee Stock Ownership Program (ESOP) - yes, we're employee-owned! Our team members benefit from the success of the company through this company-sponsored benefit!
• 401(k) plan options - we also match up to 20% of the first 5% contributed
• Competitive Paid Time Off (PTO/Vacation)
• 10% employee discount on grocery items, with additional franchise-specific discounts available at company-owned Ace Hardware, Caribou Coffee, Erbert and Gerbert's, and Pet Supplies Plus locations.
• Additional Voluntary Benefits - such as vision, accident and critical illness insurances
• Adoption Reimbursement, Paid Family Caregiver Leave, as well as company-sponsored Term Life Insurance,
• Get Paid Daily with DailyPay - for employees who would like access to their pay before payday, we offer this great benefit!
• Paid Military Leave
• Employee recognition programs with monetary rewards, including in-store vouchers, years of service, and employee of the month
• Employee Health & Wellness Programs, Challenges and Resources - to assist our team members in living a life of wellbeing!
• Employee Assistance Program (EAP) - unlimited phone access to legal, financial, and work-life services and up to five free in-person counseling sessions, per situation/issue, per year
• Access to a national discount marketplace for travel, electronics, auto/home insurance, entertainment and more!
• Tools, resources and opportunities for career growth and development
• Education benefits including tuition discount and scholarship programs

Education/Experience

• Associate's degree in Accounting, Finance, Business, or related field or equivalent relevant experience. Bachelor's degree preferred
• Experience supporting high-volume, transaction-intensive environments, preferably in retail, grocery, pharmacy, or multi-unit operations
• Demonstrated experience with reconciliations, high-volume transaction processing, and template development
• Experience supporting sales audit or revenue reconciliation systems preferred

We believe that building a team of people with different backgrounds, beliefs, experiences and perspectives inspires fresh thinking and opens us up to new possibilities. We are an EEO/AA Employer - All qualified individuals, including minorities, females, veterans and individuals with disabilities are encouraged to apply.

Are you friendly, dependable, and passionate about working with people? At Coborn's, Inc., we love serving our guests, supporting our communities, and helping our team members grow their careers. If you're looking for a place where you can build a future while making a positive impact every day, we'd love to talk to you about joining our team!

Coborn's, Inc. is a fast-growing, employee-owned grocery retailer proudly serving communities across the Midwest. Our family of grocery stores includes Coborn's, Cash Wise Foods, Marketplace Foods, Hornbacher's, Tadych's Marketplace Foods, Sullivan's Foods, and Kessler's. We offer our guests an elevated shopping experience-both in-store and online-focused on freshness, value, and convenience. Guided by our company vision to inspire happiness, healthy living, and simplicity, this principle has fueled our growth for more than 100 years and is at the heart of everything we do.

Coborn's, Inc. also owns and operates liquor stores under the Coborn's Liquor, Cash Wise Liquor, Andy's Liquor, and Captain Jack's brands. In addition, we operate fuel kiosks and convenience store locations under the Little Dukes and Coborn's Express names. Many of our grocery stores also feature full-service pharmacies to support the health and wellness of our guests. We manage a variety of other retail businesses in markets where the fit is right, including Ace Hardware, Country Floral Gifts & Greenhouse, Caribou Coffee, Dunn Brothers Coffee, Erbert and Gerbert's, Godfather's Pizza, and Pet Supplies Plus. To support our diverse retail operations, we operate our own central bakery, fresh foods commissary, and grocery warehouse and distribution center.