REGION 4 - Administrative Support Assistant
(Proposal Positions - Contingent Upon Contract Award)
Administrative Support Assistant
Location: DHS Federal Protective Service - Region 4
180 Ted Turner Drive, SW
Atlanta, GA 30303
Tour of Duty: Monday-Friday, 0900-1700 (Full-Time)
Position Overview
The Administrative Support Assistant provides comprehensive administrative, clerical, and program coordination support to Region 4 leadership, Mission Support Branch, Districts, and program offices. This role functions independently, supporting operational, personnel, finance, training, and data management activities.
Minimum Qualifications
- Education: AA, BS, or BA degree preferred; or five (5) years of experience supporting GS-12/GS-13-level executives in lieu of degree
- Experience: Minimum of 5 years in administrative or secretarial support roles
Duties and Responsibilities
- Provide administrative and clerical support to Regional leadership, Branch Chiefs, District Commanders, and Program Managers with minimal supervision.
- Serve as liaison for office procedures, services, and administrative inquiries.
- Monitor phone calls and emails; respond to routine inquiries and route matters appropriately.
- Coordinate calendars, meetings, conference calls, agendas, minutes, and follow-up actions.
- Provide administrative timekeeping support using WebTA, including validation, auditing, reporting, and coordination.
- Coordinate IT help desk requests and track resolution of service tickets.
- Process incoming and outgoing mail, courier shipments, and express deliveries.
- Assist with SES-level travel coordination, authorizations, and expense report reviews.
- Compile and maintain program data, reports, metrics, and suspense tracking systems.
- Support data collection, analysis, reporting, and compliance activities for law enforcement and security programs.
- Maintain automated systems to track milestones, workloads, funding status, and deliverables.
- Coordinate conference room usage and meeting logistics.
- Provide back-up support to the Executive Administrative Assistant as required.
- Support Mission Support Branch functions, including financial management, property, training, and human capital coordination.
Required Skills
- Proficiency in Microsoft Word, Excel, PowerPoint, SharePoint, Access, and Visio
- Typing speed of at least 40 WPM
- Strong organizational, communication, research, and problem-solving skills
|
Quality Innovation, Inc.
Jan 13, 2026