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Patient Access Liaison - Cardiovascular Medicine - Full Time(40Hrs)/Days - Detroit

Henry Ford Health System
United States, Michigan, Detroit
Feb 04, 2026
Patient Access Liaison - Cardiovascular Medicine Location: Detroit, MI Schedule: Full-Time \| Day Shift Position Overview The Patient Access Liaison plays a critical role in supporting Cardiovascular Medicine by owning and managing provider schedules across all sites of practice. This role is ideal for someone with strong medical scheduling experience who understands how accurate templates and proactive access management directly impact patient care and provider efficiency. You will serve as the centralized scheduling resource for the cardiovascular service line, ensuring consistent, standardized scheduling practices while collaborating closely with Contact Center teams, RPO, clinics, and leadership. Key Responsibilities Own and manage the master schedule templates for the cardiovascular service line, including all schedule changes Act as the primary authority for provider scheduling, ensuring accuracy and consistency across all clinic locations Proactively monitor, manage, and report on outpatient clinic availability for all scheduled cardiovascular resources Serve as a central point of contact for patient access and scheduling for referring physicians, patients, and internal teams Collaborate with Contact Center and RPO teams to support efficient patient scheduling and access Ensure standardized scheduling protocols, processes, and procedures are followed across all sites Maintain consistent provider templates and master schedules to support operational efficiency and patient access EDUCATION/EXPERIENCE REQUIRED: High School or G.E.D. equivalent. Associates degree/ two years or more of college is preferred. A minimum of three (3) years of experience in a business office/healthcare environment including experience with scheduling appointments and schedule maintenance. Analytical ability required preparing physicians' schedules is preferred. Familiarity with computer applications in a PC and patient scheduling environment is required as well as the strong Microsoft office skills. Required Qualifications Demonstrated experience in medical scheduling (required) Experience managing provider templates and clinic schedules across multiple locations preferred Strong understanding of patient access workflows in a healthcare or clinical environment Excellent attention to detail and ability to manage complex scheduling needs Strong communication and collaboration skills Why Join Us Work alongside a highly specialized Cardiovascular Medicine team Play a key role in improving patient access and care delivery Be part of a collaborative, fast-paced healthcare environment where your scheduling expertise truly matters Additional Information Organization: Henry Ford Medical Group Department: Cardiovascular Medicine Shift: Day Job Union Code: Not Applicable