Business Systems Trainer - Houston, TX

Job Objective: The Business Systems Trainer is responsible for delivering and continuously improving training programs for RelaDyne's ERP platform, bolt-on applications, and related business processes. This role supports RelaDyne's mission to deliver industry-leading products and services by equipping employees with the knowledge and skills needed for successful acquisition integrations, companywide ERP migration, and day-to-day new hire onboarding. The position requires strong communication, organizational, and facilitation skills, and the ability to collaborate effectively across teams in a fast-paced environment.

Essential Duties and Responsibilities: In addition to the essential job functions described below, all associates will perform duties requested by management.

• Deliver training programs for ERP systems, bolt-on applications, and business processes to support acquisition integrations and new hire onboarding.
• Assist in the development and updating of training materials, leveraging both internal resources and third-party partnerships as needed.
• Collaborate cross-functionally with Business Integration, IT, HR, and Operations to ensure training aligns with company objectives and integration requirements.
• Evaluate training effectiveness, gather feedback, and recommend improvements for future sessions.
• Maintain accurate training documentation and records to ensure compliance with company policies and standards.
• Support change management efforts by providing clear, empathetic communication and training during system transitions and process updates.
• Champion operational excellence by identifying and supporting key improvement initiatives within the training function.

Knowledge, Skills, and Abilities:

• Bachelor's degree in Business, Education, Information Systems, or a related field.
• 3+ years of experience in training, learning & development, or ERP/business process implementation.
• Experience delivering training in a corporate or enterprise environment.
• Strong facilitation, organizational, and interpersonal skills.
• Proficiency in ERP systems (e.g., SAP, Sage DM2) and related applications.
• Excellent written and verbal communication skills.
• Demonstrated ability to multi-task, manage priorities, and meet deadlines.
• Strong attention to detail and commitment to accuracy.
• Ability to travel up to 30% to support acquisition integrations and training delivery.