Credit Support Specialist II - Remote US

Role Overview:

The Credit Specialist II will take responsibility for reviewing and processing sales finance and credit applications, account setup, account modifications, reporting duties, as well as maintenance of credit account documentation. The ideal candidate will positively contribute to the Credit and Financing group as well as demonstrate Wilbur-Ellis Company's core values by honoring integrity, diversity, effort, accountability, and service to customers and others.

A Sample of What You'll Do in this Role:

• Provide support to customers and employees to promote Sales Finance Programs

• Process Sales Finance Applications and follow up on needed information

• Respond to feedback and Q&A promptly and professionally

• Assist in drafting processes as needs arise

• Review new accounts and changes to existing accounts within delegated authority

• Set up new customers and maintain accurate customer records

• Compose professional written communication, including letters and emails

• Support customers and employees transitioning to the Customer Online Account Portal

What You Bring to the Role:

• 2+ years administrative, specialist, or relevant experience

• Proficient in MS Office (Word, Excel, Outlook)

• Experience with JD Edwards system (preferred)

• Ability to process credit and financing applications

• Strong organizational, communication, and interpersonal skills

• Associate degree or equivalent experience required; undergraduate degree preferred

What Makes You a Great Fit:

• You have strong organizational skills and can prioritize multiple tasks effectively

• You are committed to Wilbur-Ellis Company Core Values

• You have excellent oral and written communication skills

• You are highly proficient in interpersonal and collaboration skills

• You can respond promptly and professionally to inquiries and feedback

• You have the ability to manage electronic document storage and maintain accuracy

• You can adapt to changing processes and assist with drafting new procedures

Compensation and Benefits:

• The base compensation for this position ranges from $20.34 to $27.13 per hour. Please note that wages may vary depending on skills and experience

• This position is eligible for vacation, holidays, health, dental, vision, mental health, retirement plans, and other benefits

• Follow this link for more information regarding Wilbur-Ellis employee benefits: https://mywebenefits.com/