Loan Documentation Consumer Spec., Sr.

WHO ARE WE: Alerus is a commercial wealth bank and national retirement provider with one core purpose: helping clients achieve their financial goals. We are driven by a shared commitment to always do the right thing; leading with integrity and providing valued advice and guidance to our clients. We value the expertise and skillsets each team member provides and encourage collaboration, innovation, adaptability, and an entrepreneurial spirit at all levels of our company. By consistently seeking improvements and growth, we foster long-term relationships with clients and team members. We are proud to be recognized as a Top Workplace by numerous industry and regional outlets.

ABOUT THE ROLE:

The Senior Consumer Loan Documentation Specialist is responsible for understanding and following regulatory requirements related to our loan products and for preparing loan documentation for all types of consumer loans. This position will be the subject matter expert on loan functions and regulatory requirements, and perform the due diligence needed to ensure complete and accurate documentation. This position will maintain a client focus and will partner with servicing, underwriting, and sales team members to deliver a superior client experience. The person in this position will be self-motivated and will be one of the main contacts for escalations or complexity in the loan operations area.

WHAT YOU'LL BE DOING:

• Review loan package for completeness and accuracy prior to preparing loan documents
• Prepare loan documents for consumer loans to include new, renewals, and change in terms

• Order and fund required processing items; interpret and communicate results
• Collaborate with underwriting and sales team members to bring documents to final form
• Complete requests received from internal and external clients to include but not limited to processing of lien perfection requests
• Support and assist internal departments with loan related processing inquires
• Identify and research exceptions. Handle time-sensitive or moderately complex issues and if needed, collaborate with supervisor to resolve
• For CRA and HMDA reportable loans, ensure collection of data is accurate. Input data and assist with quarterly and annual submission
• Create, update, and maintain written procedures in Alerus procedure (R&R) database
• Identify and implement process improvements that enhance the client experience and build scale
• Ability to resolve problems with minimal guidance and make moderate operational escalation decisions in the absence of the supervisor or manager

WHAT YOU SHOULD HAVE:

• Associate degree preferred or equivalent work experience
• 5-7 years of experience in the loan documentation field; LaserPro experience preferred

• High level of commitment to accuracy and detail
• Demonstrated ability to manage high volume, time sensitive transactions and situations
• Experience in system management, evaluating and testing system upgrades
• Ability to carry out the work of lending programs and projects, to include training and availability to work after hours to support business needs

• Ability to accept, support and implement continuous change

WHAT WE BRING TO THE TABLE:

• Competitive compensation including base salary, bonus and/or incentive opportunities.
• Comprehensive benefits package providing a wide range of health and well-being benefits, including medical, dental, vision, life and long-term disability insurance; and 401(k) and ESOP for retirement savings.
• Generous paid time off programs such as flexible time off, company-paid holidays, parental and bereavement leave.
• Learning and development resources for personal and professional career development, and advancement opportunities.
• Access to financial experts for guidance, financial wellness tools, and discounts on Alerus products and services.
• Support for the communities we live in through paid volunteer time and a company donation match opportunity.

WORK ENVIRONMENT: Work is typically performed in an office setting. The employee is regularly required to sit for extended periods of time. The employee is occasionally required to move about the office utilizing proper ergonomic safeguards when doing so. Additionally, the employee must occasionally lift or move supplies and materials up to 20 pounds.

BASE PAY:

$26.00 - $30.00 per hour

The above information in this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties, and qualifications required of employees assigned to this job.

Alerus is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.