Event Broadcast, Senior Coordinator

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Salesforce is looking for a highly motivated Senior Coordinator who is passionate about engaging audiences, creating content and experiences that drive future engagement and push new offerings to build brand loyalty for Salesforce. The broadcast team creates engaging global event-based and virtual broadcasts using standard methodologies from television, music, and entertainment to connect with both in-person and online audiences. To succeed in this role, you must be organized, detail-oriented, collaborative, adaptable, and eager to learn. Salesforce is an innovative, fast-paced company. In this role, you will be supporting the production of our digital events. This role is hybrid and will work out of the Salesforce office three days a week.

Job Responsibilities:

• Chat Moderation:

  • Lead audience engagement through chat and interactive experiences as part of the live broadcast motion.

  • Own moderation timelines for all Salesforce+ live streamed events

  • Lead real-time chat moderation during live-streamed events on Salesforce+

  • Recruit, train, schedule, and manage chat moderation teams per event

  • Serve as on-site Lead Monitor during event days, overseeing schedules and live moderation operations

  • Monitor chat activity for policy compliance and audience safety

  • Track moderation metrics and deliver post-event reports and insights

• Virtual Event Project Management:

  • Support production of robust virtual event motion.

  • Create and manage detailed project timelines tracking key deliverables and milestones across teams ensuring programs stay on schedule

  • Facilitate cross team alignment on event goals

  • Facilitate meetings, create agendas, and track action items, dependencies, and next steps across cross-functional teams

  • Coordinate across teams to support successful execution of virtual event delivery

  • Establish and maintain workflows and consistent communications for weekly team updates ensuring alignment through project planning cycle

• Production Support:

  • Partner with Broadcast Producers to support across production planning and content development (assets, experiential elements, operations, programming)

• Attend and participate in production meetings to provide updates on progress, status, risks, and troubleshooting

• Travel to support live events as needed

Qualifications:

• 2-4 years of experience with event and/or broadcast production

• Strong project management, organization, and time management skills

• Strong communication skills

• Ability to prioritize, handle multiple deadlines, and work under pressure

• Proficiency in Google Workspace (Docs, Sheets, Slides)

• On-site event operations / experiential

• Bonus: Broadcast production knowledge (pre-production to post-production)

We have a public-facing website https://salesforcebenefits.com/ that explains our various benefits, including medical, dental, 401k, ESPP, generous parental leave, adoption assistance, fertility benefits, and more. Visit for the full breakdown!

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

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