New

Library Operations Associate

George Washington University

United States, D.C., Washington

Dec 20, 2025

I. JOB OVERVIEW

Job Description Summary:	GW Libraries and Academic Innovation ( LAI) is a catalyst, a spark to generate new ideas and new possibilities. Responsive to the changing landscape of information and education, being sensitive both to traditional and emergent modes of communication, we bring together diverse constituents of faculty, students, and staff in a highly collaborative, dynamic, and deeply engaged intellectual community to support research, teaching, and learning. As part of the larger George Washington University, we are a nexus where exciting things happen, where change happens, where growth happens. This position requires a highly responsible individual who is dependable, thorough, flexible, and able to work as a member of a team. The individual must be able to work closely with diverse staff in all areas of the GW Libraries and Academic Innovation, follow through on assigned tasks, be observant and follow up on outstanding work, be creative and able to take responsible initiative as well as remain open to expanding skills. Reporting to the Coordinator for Public Services Strategic Initiatives and Assessment, the Library Operations Associate will: Manage all loading dock activities which include: maintaining secure access to Gelman Library, sorting and distributing mail and packages to staff throughout the library & picking up outgoing mail, meet delivery personnel throughout the day such as FedEx, UPS, couriers, as well as movers, caterers, furniture or construction crews. Maintain timely, relevant, and effective communication with GW libraries staff, GW Facilities Services, GW Housekeeping Services, UPD, Risk Management, Transportation, Telecommunications, GWorld Office, contractors, and vendors, to ensure Library facilities are clean, safe, and secure. Serve as point of contact for GW Facilities to coordinate building repair projects and preventative maintenance within Gelman Library. Coordinate vendor activity related to building improvements that do not come through GW facilities. Perform daily walkthroughs to monitor the conditions of the building. Identify problems such as leaks, spills, and electrical, elevator, or mechanical failures. Respond to trouble reports submitted by library personnel. Follow established procedures and escalation protocols to report problems to GW facilities and track the progress of work orders. Reset student furniture and clean upholstered furniture. Support events by arranging furniture and equipment according to event requirements. Communicate effectively with library staff and patrons to inform them of building-related projects. Assist library personnel with ongoing stacks maintenance work. Perform other duties as assigned, the omission of specific duties does not preclude the supervisor from assigning duties that are related to the position. The position is based at GW's Foggy Bottom Campus in Washington, DC. The incumbent may perform other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.
Minimum Qualifications:	Qualified candidates will hold a Bachelor's degree in an appropriate area of specialization plus 2 years of relevant professional experience, or, a Master's degree or higher in a relevant area of study. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.
Additional Required Licenses/Certifications/Posting Specific Minimum Qualifications:
Preferred Qualifications:	Ability to use a computer. Ability to manage and complete a diverse range of projects, etc. Ability to work independently and collaboratively
Hiring Range	$51,455.52 - $70,708.76
GW Staff Approach to Pay	How is pay for new employees determined at GW?

Healthcare Benefits

GW offers a comprehensive benefit package that includes medical, dental, vision, life & disability insurance, time off & leave, retirement savings, tuition, well-being and various voluntary benefits. For program details and eligibility, please visit https://hr.gwu.edu/benefits-programs.

II. JOB DETAILS

Campus Location:	Foggy Bottom, Washington, D.C.
College/School/Department:	University Libraries
Family	Libraries
Sub-Family	Library Services - Staff
Stream	Individual Contributor
Level	Level 2
Full-Time/Part-Time:	Full-Time
Hours Per Week:	40
Work Schedule:	Monday-Friday 7:00 a.m. - 4:00 p.m., occasional adjustments, nights and weekends required.
Will this job require the employee to work on site?	Yes
Employee Onsite Status	Essential onsite
Telework:	No
Required Background Check:	Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search
Special Instructions to Applicants:	Employer will not sponsor for employment Visa status
Internal Applicants Only?	No
Posting Number:	S013971
Job Open Date:	12/18/2025
Job Close Date:
If temporary, grant funded, Sponsored Project funded or limited term appointment, position funded until:
Background Screening	Successful Completion of a Background Screening will be required as a condition of hire.
EEO Statement:	The university is an Equal Employment Opportunity employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.