Routing Manager - Wilsonville, OR

Summary

The Routing Manager develops, implements, and manages routing strategies for delivery, merchandising, and sales resources. This role leads optimization projects, supports the Routing team, and coordinates with Sales and Operations leadership to achieve key business objectives. The manager drives continuous improvement, promotes a safe and positive work environment, and ensures compliance with company policies and state regulations. The position requires strong industry experience, technical skills, and leadership capabilities.

Primary Responsibilities

• Strategy & Process Development: Oversee and improve departmental processes and programs, ensuring responsibilities are clearly defined.
• Team Leadership: Recruit, train, and develop a high-performing team; manage performance and hiring for Sr. Router Analysts, Router Analysts, Router Specialists, and Routing Technicians.
• Budget & Resource Management: Manage departmental budget, labor, and expenses; direct resource utilization for delivery budgets.
• Communication: Keep the team informed of plans, actions, and developments; present initiatives and report progress to stakeholders.
• Safety & Compliance: Ensure adherence to all safety, compliance policies, and state liquor laws.
• Opportunity Identification: Evaluate routing opportunities in Delivery, Sales, and Merchandising; use systems to model scenarios for improved efficiency and customer service.
• Project Leadership: Lead projects using Lean methodology and project management tools; coordinate with relevant stakeholders.
• Continuous Improvement: Use data analytics to identify improvement opportunities, develop action plans, and measure business goals.
• Stakeholder Engagement: Collaborate with Sales, Delivery, Warehouse, Customer Service, IT, and other departments.
• Other Duties: Complete additional tasks or projects assigned.

Key Competencies

• Strategic Vision & Planning: Ability to develop and implement strategic plans.
• Project Management: Experience with large-scale projects and change management.
• Analytical Skills: Proficiency in data analysis and turning insights into action.
• Technical Aptitude: Skilled in operations management software and MS Excel, Word, PowerPoint.
• Customer Focus: Commitment to internal and external customer satisfaction.
• Teamwork & Leadership: Effective collaboration and motivation of cross-functional teams.
• Conflict & Relationship Management: Manage differing viewpoints and build strong stakeholder relationships.
• Communication: Excellent oral and written communication, presentation, and influencing skills.
• Problem Solving: Ability to independently manage multiple tasks and meet deadlines.
• Lean & Continuous Improvement: Experience with Lean execution and continuous improvement methodologies.

People Management

The position manages the Sr. Router Analysts, Router Analysts and Router Specialists an Routing Technicians and is responsible for the performance management and hiring of all employees within those functions.

Work Environment and Physical Demands

• Primarily office-based, with occasional outdoor work.
• Physical requirements: lift/carry/push/pull up to 35 lbs, bend/stoop/crouch/squat, use arms/wrists/hands/grasp, regular talking and hearing.

Expected Hours of Work

This is a full-time position, days and hours of work vary and may include weekends. Travel is primarily local, with occasional out-of-area and overnight travel (not expected to exceed 25%).

Travel

Travel is primarily local during the business day, although occasional out-of-area and overnight travel is expected. Travel not expected to exceed 25%.

Required Education and Experience

• Bachelor's degree or equivalent management work experience .
• Maintain valid driver's license with acceptable driving record.
• Minimum two (2) years' experience in Routing, Project Management, and optimization strategies.
• Effective organizational, interpersonal, written, and verbal communication skills.
• Thorough knowledge of MS Excel, Word, and PowerPoint.

Preferred Education and Experience

• 5-10 years operations management experience.
• Lean Execution Experience.
• Experience with ERP and distribution systems, beverage and direct-store-delivery, and routing systems (VIP Beverage system Biz Stride, Roadnet Transportation Suite RTS a plus).
• Lean Methodology (Yellow belt or higher required).