Accounting and Loan Operations Manager

At Goldschmitt and Associates LLC (G&A), we're not just another company-we're a catalyst for innovation and impact, and we're inviting passionate, forward-thinking individuals to join us on this journey. Recognized multiple times on the Inc 5000 list of the fastest-growing companies, G&A is a leader in tech transformation and system modernization for some of the nation's most important federal agencies.

Our culture is built on creativity and collaboration. We offer flexible schedules, telework options, and an environment where your ideas truly matter. At G&A, you won't just clock in-you'll be solving real-world challenges and working on projects that make a difference in the lives of millions.

Joining our team means becoming part of a vibrant, connected community where innovation thrives, your voice is heard, and your impact is felt. Whether you're a tech enthusiast, a strategic thinker, or a problem-solver, at G&A, you'll have the opportunity to level up your career while making a real-world impact.

If you're ready to be part of a company that values purpose as much as progress, G&A is the place for you!

Summary:
Goldschmitt and Associates is seeking an Accounting and Loan Operations Manager for a remote position in support of Federal Student Aid (FSA).

Job Duties and Responsibilities:

• Accounting Operations & Compliance

  • Oversee and enhance accounting operations and student loan adjustment activities and to ensure accuracy, compliance, and operational excellence
  • Lead cross-functional teams to optimize workflows, maintain regulatory adherence, and deliver high-quality financial management and reporting
  • Direct accounting functions, including payment reconciliation, loan adjustments, and monthly trial balance reviews
  • Maintain full compliance with FSA, NIST, and applicable federal and state financial regulations
  • Prepare and analyze financial reports to ensure data integrity and accurate financial representation
  • Implement and monitor quality control measures to prevent accounting discrepancies and ensure operational accuracy
  • Leverage automated reconciliation tools and AWS-based systems to improve efficiency and reporting accuracy
• Leadership & Team Management
  • Manage, lead, and develop accounting and operational account adjustment teams supporting student loan repayment and forgiveness programs
  • Supervise and mentor team members and supervisors, providing training, guidance, and performance feedback to maximize productivity and engagement
  • Collaborate with the Manager of Back Office Operations to refine workflows and enhance the borrower experience across account adjustments, application processing, and quality initiatives
• Loan Operations & Data Integrity
  • Audit and review loan balance data; execute account adjustments, reconciliations, and payment processing
  • Oversee onboarding and offboarding of student loan transfers while ensuring compliance and accuracy throughout the process
  • Develop and maintain internal controls and compliance training programs aligned with federal and state standards
  • Address borrower concerns, client requests, and compliance inquiries in a timely and professional manner
• Reporting & Continuous Improvement
  • Produce, monitor, and evaluate performance, production, and compliance reports for multiple program areas
  • Partner with workforce management to ensure staffing levels align with operational goals and performance metrics
  • Conduct proactive audits of processes and documentation to identify improvement opportunities and performance trends
  • Report compliance issues promptly to senior leadership and ensure corrective actions are implemented
• Participate in continuing education and regulatory updates to maintain current knowledge of evolving compliance requirements

Necessary Skills and Knowledge:

• Attention to detail and ability to meet strict deadlines

• Strong leadership, communication, and analytical skills
• Knowledge of GAAP, federal regulations, and compliance frameworks
• Knowledge and understanding of the Telephone Consumer Protection Act and Consumer Financial Protection Bureau, its related regulations and the state laws and regulations
• Ability to create presentations and provide training to staff regarding performance
• Ability to audit and review and reconcile loan balances and payments
• Capable of leading a team and coaching a team
• Detailed oriented and ability to multi-task
• Excellent written, verbal, and interpersonal communication skills
• Proficient knowledge of Microsoft Office applications, specifically excel
• Ability to read, write and speak fluent English
• Excellent presentation and facilitations skills
• Demonstrated ability to communicate effectively within all levels of the organization
• Ability to adjust quickly to changing business needs

• 5 years of experience in administrative support leadership role directing and managing teams on the student loan servicing contract or 5 years of experience executing operational accounting tasks on the student loan servicing contract

• Possess a Bachelor's degree

• Proficiency with financial reporting systems and reconciliation tools

• Proven experience in accounting management within loan servicing or finance

• Possess the ability to obtain and maintain a Public Trust clearance

• Bachelor's degree in Accounting, Finance, or related discipline, or equivalent combination of experience and education in lieu of degree
• Possess a professional certifications such as the CIA or CISA
• Possess 8 or more years of financial accounting/reporting and reconciliation experience
• Demonstrated strength in operational financial analysis using manual and computerized methods
• Knowledge of systems and practices commonly utilized in the occupation of a financial services organization
• Expert level knowledge in Microsoft Excel and at least intermediate level knowledge in Microsoft Word

NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. It is intended to describe the general nature and work responsibilities of the position. This job description and the duties of this position are subject to change, modification and addition as deemed necessary by the Company.

Goldschmitt and Associates offers the following benefits:

• 401(k) with immediate vesting
• Paid Federal Holidays
• Tuition Reimbursement
• Medical Insurance, including Vision and Dental Insurance
• Employer-Paid Short-Term and Long-Term Disability
• Employer Paid Life Insurance
• Supplemental Life Insurance
• FSA/HSA Programs
• Commuter Benefits Program
• Adoption Assistance Program
• Employee Assistance Program (EAP)
• Caregiver Support Program
• Health Advocacy Program
• Financial Wellbeing Support

Goldschmitt and Associates is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.