AI Engineer

SCAN Group is a not-for-profit organization dedicated to tackling the most pressing issues facing older adults in the United States. SCAN Group is the sole corporate member of SCAN Health Plan, one of the nation's leading not-for-profit Medicare Advantage plans, serving more than 277,000 members in California, Arizona, Nevada, Texas and New Mexico. SCAN has been a mission-driven organization dedicated to keeping seniors healthy and independent for more than 45 years and is known throughout the healthcare industry and nationally as a leading expert in senior healthcare.

SCAN employees are a group of talented, passionate professionals who are committed to supporting older adults on their aging journey, while also innovating healthcare for seniors everywhere. Employees are provided in-depth training and access to state-of-the-art tools necessary to do their jobs, as well as development and growth opportunities. SCAN takes great pride in recognizing our team members as experts in their fields and rewarding them for their efforts. If you are interested in becoming part of an organization that is innovating senior healthcare visit www.thescangroup.org, www.scanhealthplan.com, or follow us on LinkedIn, Facebook, and Twitter.

Job Description:

The Job

Bring AI from concept to capability. The AI Engineer transforms emerging technologies into operational tools that improve care, efficiency, and experience for our members and staff. They design, build, and deploy scalable AI systems across the Azure ecosystem-working from prototype to production while ensuring each solution aligns with Responsible AI principles and business-impact goals.

You Will

• Solution Development: Design and implement AI/ML workflows leveraging Azure AI Services (e.g., Language, Vision, Speech, Content Understanding) and build custom applications/agents using Azure AI Foundry for retrieval-augmented generation (RAG), intelligent automation, and agentic use cases.
• Data & Integration: Partner with Data Engineering to connect models with curated data assets (Snowflake, Databricks, Fabric), build embeddings and retrieval layers, and integrate Azure AI Services outputs into custom applications. Deployment & Optimization: Containerize and operationalize models or pipelines for scale via Azure ML, Functions, Logic Apps, or APIs behind API Management; deploy and monitor agents/applications centrally.
• Evaluation & Monitoring: Build evaluation frameworks to assess model quality (e.g., BLEU/ROUGE/Jaccard for text, LLM-as-Judge, Tool Use), drift detection, fairness and bias audits; contribute to our Responsible AI review and governance process.
• Collaboration & Embedding: Embed with business units to translate opportunities into technical requirements, advise on design trade-offs, ROI, and help them understand how to integrate AI-driven tools in workflows.
• Documentation & Reuse: Develop and maintain reusable prompt templates, orchestration flows, SDK components, and libraries for the team to accelerate future solution development.

• We seek Rebels who are curious about AI and its power to transform how we operate and serve our members.

• Actively support the achievement of SCAN's Vision and Goals.

• Other duties as assigned.

Your Qualifications

• 5-7 years of related experience
• Bachelor's Degree in Computer Science, Artificial Intelligence, Data Science, or related field.
• Solid applied understanding of LLM-based architectures, retrieval-augmented generation (RAG), vector embeddings, prompt engineering, and agent orchestration.
• Expertise with Azure AI Services (Language, Vision, Speech, etc.) and the Azure AI Foundry platform (model catalog, agent services, SDKs).
• Proficiency in Python (or equivalent), REST APIs, ML/LLMOps tooling, and frameworks (e.g., FastAPI, LangChain, FastMCP, Semantic Kernel or similar).
• Ability to translate business problems into measurable technical solutions, delivering outcomes and insights.
• Collaborative communicator capable of working across business, compliance, IT, and analytics teams.
• Familiarity with Responsible AI governance-traceability, explainability, fairness, bias detection, and monitoring pipelines.
• Experience with Model Context Protocol (MCP) and Agent to Agent (A2A) frameworks

What's in it for you?

• Base Pay Range: $106,200 to $182,983 annually

• An annual employee bonus program

• Robust Wellness Program

• Generous paid-time-off (PTO)

• 11 paid holidays per year, 1 floating holiday, birthday off, and 2 volunteer days

• Excellent 401(k) Retirement Saving Plan with employer match

• Robust employee recognition program

• Tuition reimbursement

• An opportunity to become part of a team that makes a difference to our members and our community every day!

We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now!

At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)