Product Service Coordinator

Why join us?

Our purpose is to design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

GENERAL PURPOSE

Under general supervision and on a daily basis, the Product Services Coordinator provides general administrative departmental support by performing clerical duties of a moderate complexity. Activities may also include providing clerical and/or coordination support for special projects and activities in support of department and company objectives of moderate complexity. In conducting activities, interacts with internal and external contacts to effectively deal with daily and project related objectives.

ESSENTIAL FUNCTIONS

• Maintain confidential department information/files and appropriate records.

• Manage various projects or objectives as described in performance plan.

• May adopt procedures, processes, and techniques to meet the more complex requirements of the position.

• May send out routine written and verbal communications to internal and external customers in support of department objectives and activities.

• Perform additional requirements as operations may require in support of achieving business objectives.

• Process ad-hoc written and verbal requests for information/data from internal department customers and external contacts that are of a more complex nature.

• Professionally handle communications including resolving routine and complex inquiries, redirecting messages or direct callers to another party as needed.

• Provide general administrative assistance to department such as coordination of mail distribution, supplies management, phone coverage, scheduling of team meetings, making copies of documents and filing.

• Understand and adhere to policy and objectives for, and commitment to, quality.

• Performs additional responsibilities as requested to achieve business objectives.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

• High School diploma or equivalent required. Associates degree or equivalent preferred.

• Three to five years previous clerical experience.

Skills and Abilities

• Excellent communication, interpersonal, and organizational skills.

• Proven ability to follow-up and perform with minimum supervision.

• Demonstrated ability to handle confidential information.

• Demonstrated ability to effectively use office automation/communication software and tools currently being used in the HMI office environment.

• Demonstrated ability to rely on experience and judgment to plan and accomplish assigned tasks and goals.

• Strong time management, multitasking and process management skills.

• Customer service focused.

Who We Hire?

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We're committed to equal opportunity employment, including veterans and people with disabilities.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at careers_help@millerknoll.com.