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Chief Innovation Officer

BankTalent HQ
Commensurate with Salary and Experience
remote work
United States, Michigan, Hillsdale
Nov 05, 2025
Description

County National Bank (CNB) is an independent, locally owned, community bank that is successful and growing whose mission is to "sustain its deep commitment to the community and its traditions of excellence in all aspects of banking and provide outstanding client service and solid financial performance."

We invite you to share in our mission and vision as a community banker, making a difference in your community while experiencing excellent benefits and career opportunities.

CNB is looking for a qualified, motivated, and client- and team-focused individual to join our team as a Chief Innovation Officer. This position will be ON-SITE within our Hillsdale, Jackson, Kalamazoo or Lenawee Markets and will have the opportunity for occasional remote work as appropriate.

JOB SUMMARY

The Chief Innovation Officer (CIO) is responsible for overseeing and optimizing the Bank's day-to-day operations. This individual ensures all internal operational processes are efficient, effective, and align with the bank's strategic goals. The CIO reports directly to the Chief Executive Officer (CEO) and is a key member of the senior leadership team.

DUTIES
  • Bachelor's degree in Business, Finance or Accounting is preferred; otherwise, must have a combination of applicable education and experience.
  • Must have minimum of 10 years of progressive experience in banking operations.
  • Must have 5 years of leadership and management ability.
  • Proven track record of optimizing business processes and scaling organizations.
  • Ability to provide overall direction, coordination, and evaluation of assigned staff. Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws.
  • Proficient in accounting principles and techniques.
  • Strong planning, organizational and analytical skills with attention to detail and accuracy.
  • Ability to effectively complete multiple projects simultaneously, managing time and resources, to ensure work is completed efficiently and within established timeframes.
  • Ability to work in a fast-paced environment and positively adapt to routine changes while maintaining high performance standards.
  • Ability to work independently as well as collaboratively within a team environment.
  • Positive and cooperative approach when working with others.
  • Excellent interpersonal skills (tactfulness, cooperation, courteousness and client friendliness) are necessary to represent the bank in a positive manner.
  • Excellent written communication skills with demonstrated ability to write clearly, concisely and effectively, with attention to detail for visually appealing output and accurately proofreading publications.
  • Excellent verbal communication skills with the demonstrated ability to effectively present information to clients and management.
  • Ability to maintain confidentiality and handle sensitive information.
  • Ability to efficiently and accurately keyboard information, both computer and calculator.
  • Strong computer skills with a proficiency in MS Word, Excel and Outlook.


CONTACT WITH OTHERS - INTERNAL
  • Communicates on a regular basis with members of management to offer advice and opinions concerning laws, regulations, internal controls, policies, or protocols.


CONTACT WITH OTHERS - EXTERNAL
  • Communicates on a regular basis with external auditors, examiners, correspondent banks, and other bank related agencies and vendors.


SKILLS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Bachelor's degree in Business, Finance or Accounting is preferred; otherwise, must have a combination of applicable education and experience.
  • Must have minimum of 10 years of progressive experience in banking operations.
  • Must have 5 years of leadership and management ability.
  • Proven track record of optimizing business processes and scaling operations.
  • Ability to provide overall direction, coordination, and evaluation of assigned staff. Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws.
  • Proficient in accounting principles and techniques.
  • Strong planning, organizational and analytical skills with attention to detail and accuracy.
  • Ability to effectively complete multiple projects simultaneously, managing time and resources, to ensure work is completed efficiently and within established timeframes.
  • Ability to work in a fast-paced environment and positively adapt to routine changes while maintaining high performance standards.
  • Ability to work independently as well as collaboratively within a team environment.
  • Positive and cooperative approach when working with others.
  • Excellent interpersonal skills (tactfulness, cooperation, courteousness and client friendliness) are necessary to represent the bank in a positive manner.
  • Excellent written communication skills with demonstrated ability to write clearly, concisely and effectively, with attention to detail for visually appealing output and accurately proofreading publications.
  • Excellent verbal communication skills with the demonstrated ability to effectively present information to clients and management.
  • Ability to maintain confidentiality and handle sensitive information.
  • Ability to efficiently and accurately keyboard information, both computer and calculator.
  • Strong computer skills with a proficiency in MS Word, Excel and Outlook.


WORKING CONDITIONS

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the work environment will include:
  • Works in a normal office environment.
  • Travel between branch locations, as needed.


PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to:
  • Communicate effectively, both verbally and in writing.
  • Keyboard information (computer and calculator).
  • Travel for various errands, as needed.
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