Process Excellence Manager
 Suffolk Construction | |||||||||
life insurance, vision insurance, paid time off, 401(k)
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 United States, Massachusetts, Boston | |||||||||
| 65 Allerton Street (Show on map) | |||||||||
 Dec 01, 2025 | |||||||||
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Process Excellence Manager
Overview About Suffolk Suffolk is a national enterprise that builds, innovates, and invests. We provide value across the entire project lifecycle through our core construction management services and complementary business lines in real estate investment, design, self-perform construction, and technology start-up investment (Suffolk Technologies). By integrating data, artificial intelligence, and advanced technology through our Seamless Platform, we connect design, construction, and operations to deliver smarter, more predictable results and redefine how America builds. Suffolk - America's Contractor - is a national company with more than $8 billion in annual revenue, 3,000 employees, and 17 offices, including Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, San Diego, Las Vegas, Herndon, U.S. Virgin Islands, and other key markets. Suffolk manages some of the most complex and transformative projects in the country, serving clients across healthcare, life sciences, education, gaming, aviation, transportation, government, mission critical, and commercial sectors. Suffolk is privately held and is led by founder, chairman and CEO John Fish. Suffolk is ranked #8 on ENR's list of "Top CM-at-Risk Contractors." For more information, visit www.suffolk.com and follow Suffolk on Facebook, Twitter, LinkedIn, YouTube, and Instagram. At Suffolk, we believe that our total rewards program should offer you and your family the support you need when it matters most. That's why we have created a program that provides employees with access to a wide variety of options that can be personalized to support you and your loved ones physically, emotionally, and financially. Benefits include, competitive salaries, auto allowances and gas cards for certain roles, access to market leading medical and emotional and mental health benefits, dental, and vision insurance plans, virtual care options for physical therapy and primary care, generous paid time off, 401k plan with employer match and access to expert financial resources, company paid and voluntary life insurance, tax deferred savings accounts, 10 backup daycare days each year, short- and long-term disability, commuter benefits and more. For more information, clickhere. Role Summary Reporting to the Director of Process Excellence, this role will be responsible for producing structured process-related assessments across the construction project lifecycle, with the possibility to expand to related areas (Design, Procurement, etc.), as bandwidth allows. By identifying opportunities for process improvement and maturity (standardization, risk, variability, automation readiness) this role will be critical in uncovering bottlenecks, waste, and
gaps in our construction processes. This position will play a key role in identifying AI use cases, automation opportunities, and the
input readiness required to enable them. It will be a key driver behind the development of intelligent, AI-infused operational processes that support Suffolk's vision for consistent, data-driven,and scalable standards across Operations. The ideal candidate is analytical, and action-oriented, and is capable of translating complex operational workflows into clear, standardized, and automation-ready processes. Responsibilities Key Responsibilities:
* Suffolk Standards & Process Execution
Execute enterprise-wide process mapping by creating detailed, consistent maps
across the Operations platform, with a primary focus on core construction
processes and the opportunity to extend upstream (Design) or downstream
(Procurement, Closeout, etc.) as program needs grow.
Qualifications
Working Conditions While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stands; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking. EEO Statement Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk. Compensation Information The expected salary range for this position (Manager, Process Excellence) in Boston, MA is between $99.0 and $139.0 (annualized USD). This represents the typical salary range for this position and is just one component of Suffolk's total compensation package for employees. Actual salaries may be based on several factors including, skill set, experience, education and other qualifications, including budgetary objectives. Suffolk offers a comprehensive benefits package as part of its overall compensation strategy. Salary ranges may differ by geography and are reviewed regularly to reflect market trends. Connect With Us! Not ready to apply? Please submit your resume and/or contact information to Connect with us for general consideration. | |||||||||