Outbound Telesales Account Manager

Let Us Power Your Potential

Taylor Corporation is a dynamic, diversified company with big plans for the future - and your career. We power our employees' potential and strive to create opportunity and security for every member of the team. If you're ready for something bigger - more challenge, more variety, more pathways for professional growth - we should talk. We're passionate about our work, we believe there is always a better way, and we're looking for people like you.

Ready to reach your potential? It's time to look at Taylor.

Your Opportunity: Taylor Corporation is looking for an Outbound Telesales Account Manager to join our team in White Bear Lake, MN!In this role, you will be focusing on prospecting for new business growth within our adult graduation market. This role would spend time prospecting with high schools and colleges for cap/gown, diploma covers, and diploma inserts.This role will be our schools' single point of contact from introduction through onboarding, and then long-term account management. The processing of orders through to production would be handled by another member of our account manager team.

Every school is unique in their needs and what is important to them, we don't use scripts; we want the sales reps and account managers to build relationships with the schools and speak to each school based on what they need. Once schools are onboarded, this role works with the schools to continue to grow their sales with our brand - many times a school will onboard with just one of the graduation products; it is up to the account manager to get to know the school, what else do they order, how can we assist, what can we do for the school to keep the relationship "sticky" so we continue to grow their sales year after year.

We are looking for someone that is passionate about graduation and the graduation planning process, passionate about building relationships (not transactional), and wants to come on board and be a part of our team long-term.This market segment is very much relationship-based; it is critical to the account managers' success and in turn, our success.

We have aggressive sales growth targets for our adult graduation market and would love to welcome a new team member that has passion for growth.They will hear "no thank you" more often then "let's talk more" - need to be quick to pick themselves up and go on to the next contact.

Your Responsibilities:

• Maintains relationships and favorable contacts with current and potential accounts
• Resolves customer issues/problems, researches and makes recommendations for potential product enhancements or modifications to increase sales
• May assist in the preparation of sales forecasts, quotes or negotiations
• Create new sales opportunities through inbound lead follow up and outbound cold calls and emails
• Close sales and achieve sales and margin targets
• Research potential new accounts, identify contacts, and generate interest

You Must Have:

• High School Diploma
• 2+ years of experience in outbound sales - ideally involving direct engagement with high schools and/or colleges
• Ability to deliver engaging presentations over the phone
• Excellent verbal and written communication
• Strong listening and organizational skills
• Strong business acumen
• Ability to multi-task, prioritize, and manage time effectively
• Self-motivated with high energy and enthusiasm

We Would Also Prefer:

• Bachelor's degree in Business, Marketing or relevant field
• Familiarity with graduation-related products or services (e.g., caps and gowns, diploma covers, etc.)
• Experience in relationship-based selling, especially in education or nonprofit sectors
• Resilience and a growth mindset - comfortable hearing "no" and motivated to keep going

Work Location/Structure: This will be a hybrid role based out of our Taymark facility in White Bear Lake, MN.

The anticipated annual salary range for this position is $55k - $57k. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The range listed is just one component of Taylor Corporation's total compensation and benefits package for employees.

About Taylor Corporation
One of the largest graphics communications firms in North America, Taylor's family of companies provide a diverse set of products, services, and technologies addressing the toughest communication challenges. For nearly 50 years, Taylor has been a premier provider of powerful and innovative products, services, and expertise for individuals, businesses, and distributors large and small. Our 10,000+ employees spanning 26 states and seven countries work diligently to create the interactive, printing, and marketing solutions that have helped build some of the world's more recognizable brands. Everything we do begins with identifying the unique priorities and needs of our customers and creating one-of-a-kind solutions. We offer a comprehensive benefit package including several health plans to choose from, dental, vision, wellness programs, life and disability coverage, flexible spending accounts, health savings accounts, 401(k) plan with company match, paid time off (PTO) and 64 hours of annual holiday pay.

The Employer retains the right to change or assign other duties to this position.

Taylor Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Taylor Corporation including all partners and affiliates is an Equal Opportunity Employer/Veterans/Disabled.