General Manager

General Manager

Overview: We are a small business that specializes in window, door and skylight installs. The General Manager (GM) is responsible for leading teams to success, providing strategic directions, ensuring quality installations and managing the day-to-day execution of the business.

Responsibilities:

• Take care of wholesale / inside sales (sales orders, purchase orders)
• Manage incoming deliveries for both wholesale/jobs, tagging product, calling clients when product is in and filing paperwork
• Assist walk-ins both skylights and windows/doors
• Manage project coordination / scheduling - dealing with same day call outs - handling situations with upset clients if pushed back jobs.
• Inventory count and ordering (caulking, foam, skylights, sun tunnels, accessories etc.)
• Manage installations of windows/doors (both employees and subcontractors) in all facets
• Assist with growing sales team outside sales (in the future)
• Payroll entering into accounting software (piece work and hourly)
• Sales commissions
• Contact contractors/roofers West Coast for skylight sales growth
• Office supplies management
• Incoming leads entry - send off to salesperson and enter into MarketSharp
• Manage returns or damaged product with vendors for wholesale and jobs
• Find ancillary ways to cut costs / save money on bills
• Invoicing wholesale and jobs
• Customer reviews (call every job after completed) ask for review and what we could have done better
• Purchase order acknowledgements
• Support on quoting larger projects (mainly windows and doors)
• Contact past due invoices and collect

Qualifications:

• 3+ years experience as a General Manager, Chief Operating Officer or related title
• Associates in business management or related study, strongly preferred
• Strong organizational skills.
• Exceptional written and verbal communication skills.
• Prior experience as a general manager, project manager or related title.
• Experience with Sage is a plus.

Physical Demands:

• Ability to handle some mental stress when dealing with upset customers.
• Ability to life and move objects up to 50lbs on occasion.
• Occasionally ascend or descend ladders, stairs, step stools, etc
• Occasionally work in noisy environments
• Repetitive motion likely.

Benefits:

• Health and dental benefits.
• Employee discount.
• Flexible schedule
• Employee Discount.
• PTO and holidays in line with company policy.

Salary: $70,000- $80,000 annually, depending on experience

Schedule: 6:30AM-3:30PM, Monday-Friday

Job Classification: Full-time, salaried, exempt

Location: Phoenix, AZ (on-site)