Administrative Specialist

Temple University's School of Medicine is searching for an Administrative Specialist!

Salary Grade: T23

Salary Range: $40,000 - $42,000

A variety of important factors are reviewed by HR when considering salary, including job duties, the applicant's education and experience, all relevant internal equity considerations, department budget, and funding source.

Become a part of the Temple family and you will have access to the following:

Full medical, dental, vision coverage

Paid time off

9 Federally Observed Paid Holidays

3 Personal Days

Tuition remission - eligible employees and their dependents can obtain a degree TUITION FREE

A generous retirement plan and so much more!

Position Summary:

The Administrative Specialist for the mHealth Trauma Response Program will provide support for the Behavioral Health Supervisor and Behavioral Health Specialists who are providing crisis intervention and mental health services to individuals throughout the city of Phila. This position is responsible for scheduling appointments with therapists as well as ensuring the follow-up and ongoing engagement with participants and their mental health providers. The administrative specialist will also serve as a resource and point of contact for support services to all participants to ensure continuity and maintain their engagement in the program.

Job Details:

* This is a grant funded position

* This position requires the following background checks: criminal history review, child abuse clearance and FBI fingerprinting

Required Education and Experience:

* A minimum of 1 year of relevant experience.

Required Skills and Abilities:

*Effective communication skills

*Demonstrated proficiency in creating and maintaining schedules

*Demonstrated proficiency in applicable software/computer programs

Essential Duties:

* Coordinate intake and referral processes, assisting clients and families with forms, appointments, and follow-up communications.

* Prepare reports, meeting minutes, and presentations to support program operations and grant reporting.

* Manage calendars, coordinate staff meetings, and ensure efficient communication between internal teams and external partners.

* Assist with tracking performance metrics and compiling data for program evaluation and funder reporting.

* Uphold a trauma-informed, culturally responsive approach in all interactions with clients and staff.

* Maintains an efficient tracking system of required information for processing invoices.

* Makes follow-up appointments as deemed necessary including reminders

* Generates appropriate reporting and maintains an effective filing system.

* Coordinates communication with staff & supervisor to ensure that all parties receive pertinent information.

* Tracks pub-ed materials for dissemination

* Responsible for scheduling appointments for therapist and issuing reminders

* Reviews assessment forms and follow-up with patients as deemed necessary.

* Assists program with recruitment of participants.

* Prepares and disseminates materials designed to help educate the target community about trauma and the importance of receiving support services.

* Other duties as assigned.

This position is assigned a hybrid work arrangement (on-campus and remote), the duration of this hybrid work arrangement is at the discretion of Temple University and the Department.

Temple University is committed to a policy of equal opportunity for all in every aspect of its operations, including employment, service, and educational programs. The University has pledged not to discriminate on the basis of age, color, disability, marital status, national origin or ethnic origin, race, religion, sex (including pregnancy), sexual orientation, gender identity, genetic information or veteran status.

Compliance Statement: In the performance of their functions as detailed in the position description employees have an obligation to avoid ethical, legal, financial and other conflicts of interest to ensure that their actions and outside activities do not conflict with their primary employment responsibilities at the institution. Employees are also expected to understand and be in compliance with applicable laws, University and employment policies and regulations, including NCAA regulations for areas and departments which their essential functions cause them to interact.

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