Specialist POD

Specialist POD

ON SITE - Pompano Beach, Florida

Hourly Compensation: $18/hr to $20/hr DOE

Tuesday-Saturday -11am to 7pm

Essential Duties and Responsibilities:

• Reconcile ambulance trips in the billing system, ensuring every billable ambulance request has a complete and thorough PCR.
• Monitor and actively work CheckPoint queues of assigned Operations.
• Manage returns from billing (RFB) and work with Operations to obtain or correct missing or erroneous information.
• Search approved systems for additional patient demographics and insurance information to reinforce crew-captured data.
• Process customer complaints quickly by receiving, investigating, redirecting or, resolving the issue.
• Develop and sustain excellent working relationships with AMR professionals (e.g., Operations, Business Development, IT and Finance), as well as with the Company's clients, payors, consultants, banks and financial intermediaries and government agencies.

Minimum Qualifications:

Education/Licensing/Certification: High School diploma or GED required; EMT certification/licensure or medical experience preferred.

Experience: Work with computer programs and software preferred; work with general public preferred; experience in medical industry preferred.

Knowledge and Skills:

• General knowledge of medical and insurance industry terminology preferred.
• Knowledge of Medicare and Medicaid guidelines related to ambulance billing preferred.
• Knowledge of HIPAA, Sarbanes-Oxley and other critical governmental regulations within one (1) month of hire date.
• Maintain working knowledge of various tools including but not limited to basic Microsoft Office software, QWERTY keyboard use, basic computer function required.

To learn more about GMR and how our values are at the core of our services and vital to how we approach care, visit www.GlobalMedicalResponse.com.

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