Manager, Project

This position will lead a variety of medium projects and teams to apply Continuous Improvement (CI) principles and tools to ensure Quest Diagnostics is efficient and effective in the delivery of its services, solutions, and processes while improving customer and employee satisfaction. This position will also be responsible for coaching others to learn and applyCI principles and tools to their daily work.

This is an Onsite Position

Grade: 49

• Leads projects and working teams to effectively initiate, plan, execute, monitor, and closeprojects
  • Leadsprojects
    • Leads projectsthrough issues, roadblocks, andproblems
    • Acts as a change agent to drive teamstowardsuccess
    • Guides team members to perform through issues andconstraints
  • Ownsprojects
    • Owns the timeline, budget, resource constraints, and deliverables/results
    • Shifts between the big picture and the small-but-crucialdetails
    • Is prepared to roll up their sleeves and work through detailedissues
  • Managesprojects
    • Ensures all appropriate tools are completed and used effectively (e.g., charter,Ganttchart, status updates)
  • Communicates
    • Actively communicates with project sponsors andstakeholders
    • Establishes regular points ofcommunication
    • Manages sponsor and stakeholdersexpectations
  • Delivers the expectedresults
    • Performs root cause analysis on project shortfalls and takes corrective action asnecessary
• Applies project management tools and techniques, as well as other CI principles andtools, toward a variety oflarge,and likely inter-related,projects
• Coaches other employees on the use of various tools, concepts and practices foundational toCI inorderfor Quest Diagnostics employeesto build self-sufficiency, sustainability andscalability
• Participates in Communities of Practice
• Leads CI training classes
• Documentsbusiness processes
• Completes required continuedlearning

Required WorkExperience:

• Min 1-3 years of Project Management experience

Physical and Mental Requirements:

• The normal performance of duties may require lifting and carryingobjects
• Frequent walking and/or standing.

Knowledge:

• Demonstrated experience leading Continuous Improvement projects from initiation to completion(4 to 6years experience)
• Demonstrated experience facilitating discussions orworkshops
• Demonstrated ability to develop strong relationships withothers
• Demonstrated experience leadingchanges
• Demonstrated ability to influence businessleaders
• Demonstrated data analysisskills
• Some experience in continuous improvement(Six Sigma)
• Some experience with process management
• Basic knowledge of VOC tools
• General knowledge of Hoshin and breakthrough planning

Skills:

• Problemsolvingskills
• Effective written and verbalcommunication skills across multiple formats:formal presentations, meetings, conference calls,e-mails,andmemos
• Ability to handle multiple projectssimultaneously
• Skilledin Microsoft Word, Excel, PowerPoint, and Project
• Interpersonal skills
• Decision makingskills
• Planning and organization skills
• Negotiation skills
• Results-oriented
• Creative
• Persistent
• Composed
• Able to learn new conceptsrapidly
• Able to work independently with littlesupervision

EDUCATION
Bachelor's Degree(Required)

LICENSECERTIFICATIONS
Formal training in project management or continuous improvement methodologies (e.g., Six Sigma, Total Quality Management, Lean, Theory of Constraints)