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Special Assignment/Hub Specialist

Federal Express Corporation
United States, Arizona, Phoenix
Oct 20, 2025

Responsible for the planning and implementation of hub processes and staff training at the hubs in the company network. Duties include but are not limited to reviewing the use of the hub planning tools, assessing hub processes, and then creating and implementing improvement plans. Site visits also include training, coaching and supporting hub sort personnel. Use QDM principals to ensure compliance to company processes and adherence to standards. Improve the effectiveness of local management through classroom workshops, and hands on dock training. Position is 70-80% travel.
Essential Functions

Educates and collaborates with Hub Manager, HIEs, Engineering Specialists and hub management on proper hub sort operating procedures to improve P&D efficiency, as well as hub performance.

Conducts formal seminars to train sort managers, area managers and operations managers on engineering principles and hub sort management.

Develops and assists in the implementation efforts of new technology for hub dock operations Provides feedback and recommends corrective action to enhance the design and procedures of existing hub operations.

Understands hub sort staffing plans and ensures proper staffing is recommended.

Audits and follows-up on newly implemented improvement initiatives to ensure hub sort operating procedure compliance.

Customize and identify needs for sort processes and procedures for equipment modifications and improvement.

Performs other duties as assigned.
Minimum Education

Bachelor's degree in Business, Engineering, Logistics, Transportation or related field required. In lieu of degree, four (4) additional years of relevant experience above the minimum experience will be considered equivalent.

Minimum Experience

Four (4) years Field Operations Management and/or Industrial or Process Engineer preferred

Knowledge Skills and Abilities

Software skills, including use of Microsoft Office software and web-based applications.

Verbal and written communication skills necessary to explain complex and/or confidential information.

Presentation skills necessary to facilitate training and/or deliver informational sessions to groups and/or individuals.

Web-based skills

Time management and organizational skills necessary to manage multiple projects, appropriately prioritize workload, plan for resources to meet deadlines and goals, and respond to day-to-day functional needs.

Ability to build collaborative working relationships with internal and external customers and meet time sensitive deadlines.

Ability to identify problems and use fact-based analysis and procedure framework to develop effective and efficient solutions.

Working knowledge of FedEx FedEx and hub and engineering, required.

Subject Matter Expert (SME) knowledge of concepts, best practices, policies, and procedures related to FedEx FedEx engineering plans

Ability to mentor, coach, and act as a knowledge resource to districts, and station management.

Ability and flexibility to travel up to 70 - 80% of the time is required; travel outside of domicile Region may be required.

Job Conditions

75%-100%

Preferred Qualifications:

Pay Transparency:

Pay:

Additional Details:

Pay Transparency:

The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the minimum and maximum range for all levels in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment.

LA County: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.

FedEx complies with criminal history and Security Threat Assessment (STA) screening requirements defined by the Transportation Security Administration (TSA) for positions requiring security identification display area (SIDA) access, Department of Transportation (DOT) Federal Motor Carrier Safety Administration (FMCSA) regulations for commercial driving positions, Department of Defense Facility Security Office standard procedures in covered facilities, and all other laws, regulations, or executive orders, including those required by federal, state, or local government contract, or which the Attorney General determines to be essential for an employer to do business with an agency or department of the federal, state, or local government.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.

Applicants have rights under Federal Employment Laws:

  • Know Your Rights
  • Pay Transparency
  • Family and Medical Leave Act (FMLA)
  • Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

  • E-Verify Notice (bilingual)
  • Right to Work Notice (English) / (Spanish)
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