Senior IT Business Analyst, Enterprise Applications

At Global Partners, the Senior IT Business Analyst, Enterprise Applications serves as the face of IT that liaises with various corporate departments or business units. Successful candidates elicit and validate business needs, design, develop and support the launch of efficient technology solutions. Activities include gathering and compiling user requirements, developing and analyzing data in support of business cases and providing guidance in support of software configurations that ensure efficient and effective utilization of software programs.

This position will focus on enterprise solutions required by and delivered to our corporate customers including HR, IT, Accounting and Legal. Knowledge of Oracle Financials, ServiceNow as well as experience with credit management, environmental management and property management applications is a major plus.

For over 90 years Global Partners LP has been delivering the energy our communities need to grow, move, and thrive. From Alltown Fresh, with its innovative chef-led creations and guest-focused retail experience, to our vast network of over 50 liquid energy terminals across the eastern seaboard and beyond, Global Partner's integrated network of businesses delivers value day-in and day-out to our guests and customers across the US. At Global Partners we embrace the future, investing in energy transition with initiatives like GlobalGLO and supporting the communities in which we operate with our charitable work.

We're excited for the next 90 years at Global Partners and what innovative new ideas we can bring to our guests and customers in the future. We're looking for passionate people with great ideas to contribute to our company's future. If you're motivated by what's next, Global Partners can provide you with the opportunities to push your career to the next level.

The Types of "Energy" You Bring

• Excellent written and verbal communication skills.

• You are self-motivated and like to take initiative.

• You are a team player with a positive attitude.

• You have strong time management skills.

"Gauges" of Responsibility

Requirements Gathering and Analysis:

• Identify Stakeholders: Engage with key stakeholders to understand their needs, objectives, and constraints.

• Elicit Requirements: Use various techniques (interviews, surveys, workshops) to gather detailed business requirements.

• Analyze Requirements: Evaluate and refine requirements to ensure they are clear, complete, and feasible.

• Document Requirements: Create and maintain comprehensive documentation, such as business requirements documents (BRDs), functional specifications, and user stories.

• Business Process Improvement:

• Map Current Processes: Document and analyze existing business processes to identify inefficiencies or areas for improvement.

• Design New Processes: Develop and recommend solutions to optimize processes, reduce costs, or improve performance.

• Implement Changes: Support the implementation of process improvements and ensure they align with business objectives.

• Solution Design and Evaluation:

• Develop Solutions: Work with technical teams to design solutions that address business needs, whether through software development, system modifications, or process changes.

• Evaluate Solutions: Assess potential solutions to ensure they meet business requirements and provide value.

• Facilitate Testing: Coordinate and support testing efforts to validate that solutions meet the specified requirements.

Project Management Support:

• Assist with Planning: Contribute to project planning by providing input on scope, timelines, and resources.

• Track Progress: Monitor project progress, identify risks, and ensure requirements are being met throughout the project lifecycle.

• Communicate Updates: Provide regular updates to stakeholders and project teams on project status and issues.

Stakeholder Communication and Management:

• Facilitate Communication: Act as a liaison between business stakeholders and technical teams to ensure clear and effective communication.

• Manage Expectations: Address stakeholder concerns and manage expectations to maintain project alignment with business goals.

• Data Analysis and Reporting:Analyze Data:

• Use data analysis techniques to interpret business data and support decision making.

• Create Reports: Develop reports and dashboards to provide insights into business performance and project outcomes.

• Change Management:Support Change Initiatives:

• Assist in managing change within the organization by preparing communication plans and training materials.

• Ensure Adoption: Help ensure that new solutions and processes are adopted effectively by end users.

• Continuous Improvement:Identify Opportunities:

• Continuously seek opportunities for improvement in business processes and systems.

• Implement Best Practices: Apply industry best practices and methodologies to enhance business analysis practices.

"Fuel" forYou

• Coins!We offer competitive salaries and opportunities for growth. We mean it! We have an amazing Talent Development Team who create trainings for growth and job development.

• Health + Wellness- Medical, Dental, Visions and Life Insurance. Along with additional wellness support.

• The Road Ahead- We offer 401k and a match component!

• Professional Development- We provide tuition reimbursement; this benefit is offered after 6 months of service.

• Give Back! We believe in community support. We know everyone gives in their own way, that's why we offer paid volunteer time-off to you to help an organization of your choice.

The GPS of our Interview Process

• First thing first, if you're interested in the role, please apply.

• A talent acquisition team member will review your resume in partnership with the hiring manager. If your experience would lend to this opportunity a recruiter willcontact you.

• We conduct "in-person" (Teams) interviews and provide additional interview information or other items needed at that time.

Qualifications:

• Bachelor's degree required

• 10+ years as a business analyst, Supporting member of a project team implementing Saas Application.

• Analytical Skills: Ability to analyze complex business problems and data to identify solutions.

• Communication Skills: Strong verbal and written communication skills to interact with various stakeholders.

• Technical Skills: Familiarity with technical concepts and tools, such as databases, software development methodologies, and business intelligence tools.

• Problem Solving Skills: Ability to think critically and creatively to resolve issues and challenges.

• Project Management: Understanding of project management principles and practices.

We value passion and potential. If you are enthusiastic about a position and think you can make a meaningful impact, we encourage you to apply even if you don't check every box. We embrace different perspectives, backgrounds and experiences.

Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at 781-891-4000.

*Disclaimer: At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know: In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.