Patient Relations Coordinator Full Time Days

Job Summary:

Serve as a liaison between patient and hospital staff. Assist patients in interpreting hospital policies, procedures,and services, and in obtaining solutions to problems and concerns. Assist staff in gaining awareness of patients'perceptions of the hospital experience. Assist director in investigating patient concerns and communicating followup to complainant via phone and written correspondence.

Requirements:

• Active Kentucky RN License required.

• Three years of relevant experience required.

• Bachelor's degree in nursing required.

• Master's degree in nursing preferred.